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Community Member

Trouble submitting proposals and at the same time my connects are getting less

To whom it may concern 


Hello, I am new on upwork and  I am battling to submit my proposal. I fill everything in but when it comes to  actually pressing the submit button it does not submit the proposal. and while this is happening my connects is getting less. 


Please can you shed some light to this problem. As this will help me understand whats going on.


Kind Regards 


Community Manager
Community Manager

Hi Patricia,

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

I would like to clarify that you're not being charged Connects for these failed attempts to submit proposals. It looks like you have the Availability badge turned on and this is what is charging Connects. You can check this in Reports > Connects History.


Community Member

 hello i need your help!

when i want to did on a job,my upwork app which is inn my mobile is not working well, it shows me job details again and again but does not open.


Community Manager
Community Manager

Hi Danish,


Could you please check this help article for the troubleshooting tips and let us know if the issue persists after applying them?


Thank you! 

~ Bojan
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