Jul 6, 2021 10:22:34 AM Edited Jul 7, 2021 01:41:30 PM by Andrea G
Hello, I have recently moved to the UK. I have a biometric residence permit but I do not have a British passport.
When I tried to upload my BRP, the following text is displayed:
"It looks like you uploaded an unsupported type of ID.Please try again with an image of your state issued U.K. driving licence or British passport."
How could I overcome this and successfully get my ID verified?
Thanks
Solved! Go to Solution.
Sep 20, 2022 09:43:34 AM Edited Jan 13, 2024 06:02:41 AM by Pradeep H
Hi TAI,
It looks like you're trying to apply to UK-only job posts. In order to apply for these, you must verify your location. If you encounter any issues while trying to verify your location, please know that you can reach out to our support team by clicking the 'Chat with Upwork' button on the Contact Support page.
If you'd prefer not to verify your location at this time, that's ok! Switch the feed you're looking at to My Feed and you can search and apply to job posts that are Worldwide.
Sep 12, 2021 11:26:55 AM by Bojan S
Hi Sercin,
We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.
Oct 10, 2021 01:30:45 PM by Omer Y
Hello Andrea,
Similar to previous posters, I want to get UK verification. I can show my BRP/bank statement as evidence. Would be grateful if you can help me.
Thank you,
Omer
Oct 10, 2021 02:43:35 PM by Goran V
Hi Omer,
Our team will reach out to you via ticket as well and will assist you further with your verification. Thank you.
Oct 12, 2021 11:49:13 AM by Alkistis K
Hello,
I have a similar issue, I have a Greek Passport but have been living in the UK for the last 5 years.
How can I verify my location without a British passport/driving licence.
Thank you
Alkistis
Nov 27, 2021 03:12:36 PM by Manolis P
Hi I also do not have British ID/Driving License, and want to get UK verification. Thanks
Nov 27, 2021 04:10:00 PM by Luiggi R
Hi Manolis,
I shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Jan 21, 2022 06:42:40 AM by Filipe A
Hi Andrea,
I too have the same issue being in the UK but not having any of the requested documents
Best
Filipe
Jan 21, 2022 08:01:50 AM by Andrea G
Hi Filipe,
Someone from our team will reach out to you via support ticket in order to assist you further.
Sep 23, 2022 03:19:35 PM by Ademola O
I am having the same issue, being in the UK but not having any of the requested documents but i have my BRP with me
Sep 24, 2022 07:36:37 PM by Victoria K
Hello Arjay,
Similar to previous post, I want to get UK verification. I moved to the UK months ago. I don't have any of the documents you're asking. I can show my bank statement/work permit as evidence. Would be grateful if you can help me.
Thank you,
Oct 6, 2022 12:22:42 PM by Giovanni F
Hello Pradeep,
Following previous posts, I also would like to get UK verification. I've been living in the uk for3 years but don,t have UK driving license or passport. I can show my bank statement or other documents as proof though. Please let me know.
Many thanks,
Giovanni
Jul 7, 2021 06:30:49 AM Edited Jul 7, 2021 01:42:15 PM by Andrea G
Hi, I'm a Latvian national who lives in the UK for almost 3 years now but I don't have a UK issued passport or a driver license. How could I go about this if I want to work on the UK based projects?
Jul 7, 2021 06:43:39 AM Edited Jul 7, 2021 01:42:29 PM by Andrea G
I have seen at least a hundred posts in the Forum asking this same question.
Clearly there is a way for this to be resolved, because Upwork has worked with these freelancers to resolve the matter.
But purely out of curiosity... If you have been living in the UK for three years, can't you get a UK driver's license or UK-based non-driver government ID card?
Jan 21, 2022 06:58:07 AM by Filipe A
Hi Preston,
The UK does not issue ID cards, their passport is not mandatory and driver's licence is only relevant to anyone wanting to drive which, given the vast public transportation network in all major cities, is something that most people live without ever needing and, even when they do need it, EU drivers licence is accepted in the UK (part of agreements between countries that allow UK citizens to drive in mainland Europe),
Also, up to the end of 2020 EEA nationals were allowed to live and work in the UK with their own national IDs without restriction as the UK was part of the EU.
It gets somewhat muddled after Brexit with this right not necessarily extending to everyone but the documentation that proves said right is not one that upwork currently accepts. Since the documents are being requested to prove location, rather than identity, it sounds unreasonable to ask someone to spend the Sterling equivalent to between $500 and $2,000 (best case scenario being if holder of another countrie's licence already and willing to orisk without lessons) to be able to show they live in the UK especially after already providing bank details that show it.
Jul 7, 2021 06:51:06 AM by AleksandarD A
Hi Daniels,
We'll have one of our agents reach out to you directly via a support ticket to assist you further with the verification.
Thank you.
Jul 23, 2021 08:23:49 AM by Merve D
Hi,
you want british pasaport or driving licence for Location verification, i live in london and i have biometric residence permit, when i try to upload ,it give the error. it not accept. can you help me please?
Jul 23, 2021 09:05:01 AM by Andrea G
Hi Merve,
Someone from our team will reach out to you via support ticket in order to assist you further.
Aug 3, 2021 09:37:36 AM by Watsanan S
Aug 3, 2021 10:25:01 AM by Andrea G
Hi Watsanan,
Someone from our team will reach out to you via support ticket in order to assist you further.
Aug 8, 2021 02:25:15 AM by David M
Hi,
I need to verify my location using my passport to apply for UK-based freelancing jobs. However, I am an Irish citizen and therefore don't have one (I have to right to work int he UK however)...can someone from upwork help me with this please?
Aug 8, 2021 03:04:35 AM by AleksandarD A
Hi David,
One of our team members will reach out to you directly via a support ticket to assist you further with the verification.
Thank you.