Jul 6, 2021 10:22:34 AM Edited Jul 7, 2021 01:41:30 PM by Andrea G
Hello, I have recently moved to the UK. I have a biometric residence permit but I do not have a British passport.
When I tried to upload my BRP, the following text is displayed:
"It looks like you uploaded an unsupported type of ID.Please try again with an image of your state issued U.K. driving licence or British passport."
How could I overcome this and successfully get my ID verified?
Thanks
Solved! Go to Solution.
Sep 20, 2022 09:43:34 AM Edited Jan 13, 2024 06:02:41 AM by Pradeep H
Hi TAI,
It looks like you're trying to apply to UK-only job posts. In order to apply for these, you must verify your location. If you encounter any issues while trying to verify your location, please know that you can reach out to our support team by clicking the 'Chat with Upwork' button on the Contact Support page.
If you'd prefer not to verify your location at this time, that's ok! Switch the feed you're looking at to My Feed and you can search and apply to job posts that are Worldwide.
Aug 24, 2021 05:32:15 PM by Junru S
Hi,
I live in UK but I'm not British. I don't have a passport or driving licence. How can I verify my location?
Best.
Aug 24, 2021 06:31:38 PM by Joanne P
Hi Junru,
I can see that our team already assisted you with your concern. If you need further assistance, please feel free to update the ticket, and our team will be happy to assist you further.
Aug 24, 2021 06:37:53 PM by Junru S
Hi, I don't think I receive any assistance. I didn't find any message of help from anywhere. Maybe I didn't find the right place? idk...
Aug 26, 2021 06:13:49 AM by Katja G
It's asking me to upload a British Passport or driving license. I have lived and worked in the UK for the last 24 years but only have a German passport / Driving license? How do I verify my location please?
Aug 26, 2021 06:22:07 AM by Goran V
Hi Katja,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your verification. Thank you.
Aug 27, 2021 09:39:38 AM by Mark A
Aug 27, 2021 10:43:06 AM by Bojan S
Hi Mark,
We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.
Aug 29, 2021 03:14:31 PM by James L
FAO Upwork employees / Community Gurus
I tried to submit my ID to send a job proposal, my ID was not verified - what does this mean exactly? The photo was not blurry or obscured in any way so I'm curious why it was not accepted.
Thanks in advance,
James
Aug 29, 2021 04:03:19 PM by Luiggi R
Hi James,
I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Sep 1, 2021 10:04:35 PM by Junru S
Sep 1, 2021 11:40:52 PM by Joanne P
Hi Junru,
I've shared your concern about completing the location verification process with the team. One of our agents will reach out and assist you directly via a support ticket.
Sep 9, 2021 06:22:02 AM by Irfan A
Hello everyone.
My passport is Pakistani and my ID is not recognized. How can I apply to UK-based jobs without a British passport and Driving License?
Sep 12, 2021 10:29:59 AM by Sercin E
Hi, I live in the United Kingdom. I don’t have a passport or driving license. I have a BRP and want to verify my location, how can I make it?
Sep 13, 2021 03:14:14 AM by Hannah C
Hi,
My account has been put on hold despite having provided a valid photograph of my UK passport for a job that required persons to be in the UK (which I am, and I am a British citizen). I now cannot submit any proposals...
Sep 13, 2021 03:16:10 AM by Aleksandar D
Hi Hannah,
I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further with the verification.
Thank you.
Sep 15, 2021 06:14:18 AM by Max C
Apologies if this is in the wrong category.
I keep seeing the "You've reached the maximum number of tries to upload your ID" message whenever I try to submit a proposal. I've already had my I.D and visuals verified.
Any help would be appreciated.
Thanks
Sep 15, 2021 06:22:55 AM by Aleksandar D
Hi Max,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Sep 17, 2021 06:10:55 AM by Elina U
Hi. I am located in the uk currently, however, i do not have a uk passport or uk driving license. When trying to apply for the job, i am asked to verify my location by providing one of the above. is there a way to bypass this so i can apply for the job since i do have all the required qualifications to apply?
Thank you
Sep 17, 2021 06:12:08 AM by Aleksandar D
Hi Elina,
We'll have one of our agents reach out to you directly via a support ticket to assist you with the verification process.
Thank you.
Sep 28, 2021 01:27:00 AM by Kehinde D
I moved to the UK last 2 weeks.
I have my resident permit. But the ID verification failed. The number of tries is exhausted.
I need help as I cannot apply for jobs with location restrictions.
Sep 28, 2021 01:29:44 AM by Aleksandar D
Hi Kehinde,
One of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Oct 3, 2021 01:45:39 AM Edited Oct 3, 2021 01:50:51 AM by Usama A
Hi Community,
I recently moved to Uk from South Asia. After which I edit my location from settings. But now when I try to send a proposal Upwork asks me to verify my new address. And when I send the image of my VISA sticker to them. They won't recognise it and even temporarily suspend my account. Now guide me what I have to? And have to submit which document for verification?
Thanks in advance!