Jul 6, 2021 05:22:34 PM Edited Jul 7, 2021 08:41:30 PM by Andrea G
Hello, I have recently moved to the UK. I have a biometric residence permit but I do not have a British passport.
When I tried to upload my BRP, the following text is displayed:
"It looks like you uploaded an unsupported type of ID.Please try again with an image of your state issued U.K. driving licence or British passport."
How could I overcome this and successfully get my ID verified?
Thanks
Solved! Go to Solution.
Sep 20, 2022 04:43:34 PM Edited Jan 13, 2024 02:02:41 PM by Pradeep H
Hi TAI,
It looks like you're trying to apply to UK-only job posts. In order to apply for these, you must verify your location. If you encounter any issues while trying to verify your location, please know that you can reach out to our support team by clicking the 'Chat with Upwork' button on the Contact Support page.
If you'd prefer not to verify your location at this time, that's ok! Switch the feed you're looking at to My Feed and you can search and apply to job posts that are Worldwide.
May 31, 2021 01:15:56 AM by Evan M
Hi,
I live in the UK and have a right to live here(through my Irish passport) but it says I can only upload a driving license or a british passport. I can supply a utility bill or bank statement to verify my location instead, or my Irish passport?
Best regards
Evan
May 31, 2021 03:17:44 AM by Pradeep H
Hello Evan,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H.
Jun 15, 2021 10:59:14 AM by Lisa H
Jun 15, 2021 11:10:00 AM by Goran V
Hi Lisa,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your verification. Thank you.
Sep 4, 2021 08:55:27 PM by Ioana Madalina C
Hi Goran, I would also like to verify my location in the UK, but I don't hold a British passport or drivers licence. The pin on my profile shows where I'm based already, but am not able to apply for jobs for 'UK only'. Can I please get assistance with this? Thank you!
Sep 4, 2021 11:04:15 PM by Pradeep H
Hello Ioana,
I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you.
Pradeep
Mar 27, 2024 05:41:02 AM by Eje J
Hi. I would like to verify my location in UK, I don't hold a British passport or resident permit. Can I get any assistance? Best regards
Mar 27, 2024 06:54:16 AM by Joanne P
Hi Eje,
We'd be happy to assist you. If you're trying to apply to U.K.-only jobs, you'll need to complete the location verification. To accomplish this, you will be asked to upload your government ID verification. You can find more information about it here.
Jul 8, 2021 02:25:58 PM by Burhan E
I just moved to the UK from Turkey. I'm trying to verify my location, however, the system asks for British Passport or driving licence. I could be a resident without having a British Passport or it is possible for me to not driving.
I'm resident in the UK and I can upload other documents (BRP, bank statement).
Can you please help me?
Thank you.
Jul 8, 2021 03:07:12 PM by Andrea G
Hi Burhan,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jan 6, 2022 12:33:01 AM by Hamdi Hakan B
Hello Andrea,
Similar to previous post, I want to get UK verification. I can show my BRP/bank statement/work permit as evidence. Would be grateful if you can help me.
Thank you,
Hamdi Hakan
Jan 6, 2022 02:43:44 AM by Joanne P
Hi Hamdi,
I checked your account, and it looks like you have already completed the verification process and that the U.K only jobs are already showing on your account. You may log in and check. Please let us know if you need further assistance.
Jan 6, 2022 05:04:41 PM Edited Jan 6, 2022 06:12:31 PM by Andrea G
Hi Joanne,
I try to Submit Proposal this job:
**Edited for Community Guidelines**
It's ask to me :
Verify your location
Jobs with a location requirement:
Clients have the option to post their jobs to freelancers within their country only. To submit proposals for these jobs, you have to first verify your location.
Instantly verify your location:
Simply upload an image of your U.K. driving licence or British passport. You’ll only need to do this once, and verification happens in real time.
I don't have Driving licence or British Passport. I have BRP/bank statement/work permit in UK.
Jan 6, 2022 06:11:59 PM by Andrea G
Hi Hamdi,
One of our agents will reach out to you via support ticket in order to assist you further.
Jul 21, 2021 03:09:45 PM by Elisa B
Hi, I have the same problem as Evan, could you please help me verify my account? Thank you.
Jul 21, 2021 03:46:14 PM by Andrea G
Hi Elisa,
One of our agents will reach out to you via support ticket in order to assist you further.
Jul 8, 2022 09:02:42 AM by Ankita S
Hi Pradeep!
I would also need to verify my location in the UK. I've BRP and right to work here. I do not hold British Passport or DL.
Can you please help me too?
TIA
Jul 8, 2022 11:26:57 AM by Pradeep H
Hi Ankita,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you,
Pradeep
Oct 8, 2022 06:07:18 AM by Jyotsna S
Hi Pradeep, please can someone reach out to me to verify my UK location?
Oct 8, 2022 09:10:14 AM by Annie Jane B
Hi Jyotsana,
Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Jun 1, 2021 12:02:38 PM by Eleanor S
What if you live in a country with a residence permit and work visa, but don't have a drivers licence or passport? When I try to verify my eligibilty to work in the UK, those are the only forms of ID it accepts.
Jun 1, 2021 12:04:59 PM by Goran V
Hi Eleanor,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your verification. Thank you.
Jul 6, 2021 06:26:27 PM Edited Jul 7, 2021 08:41:45 PM by Andrea G
Hi Ali,
Someone from our team will reach out to you via support ticket in order to assist you further.
Sep 12, 2021 05:24:47 PM by Sercin E
Hi, I live in the United Kingdom. I don’t have a passport or driving license. I have a BRP and want to verify my location, how can I make it?