Dec 13, 2021 08:22:20 AM Edited Feb 14, 2022 10:57:33 AM by Valeria K
Starting early next year, we will begin collecting Ukraine’s Value Added Tax (VAT) when talent and clients registered in Ukraine purchase Upwork services. Ukraine signed a new law on June 29, 2021 requiring Upwork to collect VAT for certain transactions.
Check out the announcement here and let us know your thoughts about these updates in the comments below.
Dec 16, 2021 03:22:22 AM by Yuri Z
Hello!
A new message appeared in my account:
"In compliance with the new VAT law in Ukraine, we must add VAT on Upwork fees unless you are VAT registered in Ukraine. Please click here to add your Ukraine VAT information."
The field to enter the code require 12 digits, but VAT code in Ukraine is only 10 digits, so Upwork doesn't accept it. How to manage this ?
Dec 16, 2021 03:25:13 AM by Martina P
Have you tried with the country code? VAT numbers have a 2-digit country code.
Dec 16, 2021 03:26:02 AM by Denis M
Same here!
CS agent in chat replied that this is a known issue and they are working on it right now. But to me, it looks like a major issue that needs to be resolved right away as it affects an entire country. Upwork, please remove this warning until the issue is fixed. I know a dozen of freelancers panicking because of it 🙂
Dec 16, 2021 03:40:23 AM by Goran V
Hi Yuri and Denis.
I'm sorry for the inconvenience this has caused you. I would like to confirm that our team is working on resolving this as soon as possible. Thank you for your patience.
Dec 16, 2021 04:29:50 AM by Viacheslav K
So, is it a bug or we do need to add our VAT when it's fixed?
Dec 16, 2021 03:30:59 AM Edited Dec 16, 2021 03:36:39 AM by Volodymyr M
I added my business address.
My personal РНОКПП has 10 digits instead of 8/12, and I unable to input it in form.
I pay increased rate, 5% of tax, to not pay VAT,
instead of 3%+VAT.
Please clarify, how we can handle it.
Dec 16, 2021 03:35:28 AM by Volodymyr M
the same issue described Yuri Z. here:
https://community.upwork.com/t5/Freelancers/VAT-Ukraine/m-p/990848#M623932
Dec 16, 2021 03:41:35 AM by Murat Y
Hello Upwork,
I live in Ukraine and my account is from Ukraine, but I am a Turkish citizen, I have a VAT number from Turkey, what should I do in this case?
I am waiting for your response, have a nice day.
Dec 16, 2021 03:42:48 AM by Goran V
Hi Murat,
Upwork charges VAT to freelancers and agencies in certain countries unless specific exemption requirements are met. Upwork is required to collect this tax and pay it to the appropriate government agency. To learn more about this, check out this Help Article. Thank you.
Dec 16, 2021 03:49:15 AM by Murat Y
I couldn't find any information about my condition.
I live in Ukraine and my account is from Ukraine, but I am a Turkish citizen, I have a VAT number from Turkey, what should I do for VAT registration?
Dec 16, 2021 05:22:00 AM by Christine A
You pay taxes in the country where you live. If you live in the Ukraine, can't you get a VAT number for there?
Dec 16, 2021 10:56:08 AM by Viacheslav K
Even most ukrainians can't get the required VAT number and will pay this tax instead of Upwork
Dec 16, 2021 03:57:00 AM by Radmila S
Hello Upwork,
I have 10 numbers for a VAT identification number, but Upwork wants 12 numbers, can you help with this?
I am waiting for your response, have a nice day.
Dec 16, 2021 04:33:19 AM Edited Dec 16, 2021 04:35:19 AM by Viacheslav K
I tried to use the "Номер запису про взяття на облік" which is 12 digits. But yeah, quite confusing what is happening.
Dec 16, 2021 05:25:39 AM Edited Dec 16, 2021 05:36:20 AM by Andrea G
**Edited for Community Guidelines** I don't have a VAT number.
Dec 16, 2021 06:06:13 AM by Ilya F
It looks like phrase "I have an individual VAT ID Number (Індивідуальний податковий номер)" has a wrong Ukrainian translation. Our tax number has 10 digits (not 12). The VAT ID Number is other creature :). So it looks like we will need to pay an additional fee, but how much?
Dec 16, 2021 08:44:54 AM by Yuri Z
They announced that from January 2022 anyone without 12-digit number (думаю лише ФОП такий має) will pay additional 20% from certain transactions. ☹️