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526f31a7
Community Member

Unable to Login

Hello, 

 

I'm trying to login via my main business email but receiving the following error message: 

 

You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.

 

However, there is no other option. When I try to login with the email otherwise, I'm prompted to use the Google sign-in. I had to create a secondary account with my business's customer service email in order to post this. 

 

I have previously hired on Upwork via the original email/account. I just need to put up a new posting. Please advise.

3 REPLIES 3
ArjayM
Retired Team Member
Retired Team Member

Hi Nashid,

 

Thank you for reaching out to us. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

~ Arjay
Upwork
02b36f1e
Community Member

Hello Upwork,

I have been trying to login into my Upwork account but keep getting this prompt: 

You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.

There is no other option and when I try to use opt in through email, they refer me back to Google sign in. I opened this account just to lay this complaint as my other one won't let me sign in.

Hi Noble,

 

I would be happy to help. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
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