Unable to Upload Resume

[633b086b]

Encountering error when uploading my resume:

"Can't parse the document (likely a scan), please try another one"

[andregutierrez22]

Hi Bryan,

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

[a14395c2]

i have the same problem as i upload my pdf resume, i also tried to clearning my cahce and cookie, so how can we slove it ? thanks

[tinker_bell3]

Hi Christopher,

Could you please try again right after you have completely cleared your cache and cookies? You may also try using a different browser. If the issue persists, please let us know. 

[2a6ccbee]

I'm having the same problem. It appears the document is uploaded as there is  a green check but it just remains on that screen. I have cleared caches and tried different browsers.

[egaruth]

Hi Elly,

Thank you for reaching out to us. I would be happy to help. I checked and it looks like you tried to upload a document in doc format. Please know that we only support the PDF file format. Could you please to convert your document to a PDF file and try again? 

Let us know if the issue persists. 

[0608be67]

same issue, not uploading my cv even if it's in pdf format and only 1.2mb. please help.

[pradeephele]

Hi Johmette,

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[salman_khan123]

I am not able to upload my Resume for an unknown reason, could someone please help.. ? It's even in the PDF Format, but the Continue button is still disabled 😥

[luiggi_rosado]

Hi Salman,

Can you please try clearing your browser cache and cookies or using a different browser? Let us know if the problem persists so we can assist you further.

[salman_khan123]

Hi Luiggi R.,

Yes, i have done it and tried again. It's working now. Thank you very much!