Unable to access any ongoing contracts

[a26138d1]

I am getting this error when I try to open any of my active contracts, I can access completed ones just fine though.

Not sure what exactly is causing this but everything was fine a couple of hours ago.

[yurg]

Same here, no workroom access.

[ekohlmayer]

Same here.

[webyourmind]

same here

[deborah-ponzio]

Hello,

Issues 1: while trying to open my client contracts, the error message as per above pops up. It happens with all my contracts.

Issue 2: Also, today I could not add time manually via the time tracker app, as the time options are cut - for instance, now that is is 6:40pm CET, I can only add time until 3:40pm CET, not later.

Could Support please sort it out and update when fixed? 

I would appreciate your kind help, thank you

[deborah-ponzio]

Issue 1 seems resolved now 😉

[a26138d1]

Unfortunate to see many people struggling with this bug,
Miraculously everything works just fine now for me. 
Hopefully the same for everyone else, just wait it out.

[AndreaG]

Hi Seif, I'm happy to hear this was resolved for you. I would still like to ask everyone else who posted on this thread, could you please confirm if you are still experiencing this issue so we could investigate further?

Thank you! 

[2e9d7be7]

I'm still encountering this issue on a new contract. I can access old contracts, but the new one seems to be in a state of thinking I haven't accepted it when It has been.