Oct 7, 2020 01:36:17 PM by Mirza M
Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:
Hi Mirza, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me,
Thank you! |
Solved! Go to Solution.
Apr 20, 2022 08:19:18 AM Edited Jan 2, 2023 01:51:19 PM by Andrea G
Hi Andrey,
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Feb 12, 2023 04:23:18 AM by Annie Jane B
Hi Kavsar,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Oct 8, 2020 03:59:05 AM by Dmytro S
I cannot withdraw my funds through paypal for some reason, i recieve an email saying the reason for returned funds: Unable to apply funds.
Did anyone have the same issue? How does one fix it? Ando the method disables itself after a fail.
Oct 8, 2020 04:37:41 AM by Goran V
Hi Dmytro,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.
Oct 21, 2020 01:29:33 PM by Jonis Q
Hello,
I am having the same problem. Were you able to solve this?
Thank you
Oct 21, 2020 01:56:16 PM by Dmytro S
I had to message Paypal support. Apparently it doesn't do transitions in my country (Ukraine) so that was the problem. Not sure if that helps you.
Jul 1, 2021 03:01:42 AM by Abhimanyu Y
Hi am having problem withdrawing funds from my bank account and paypal. The reason given by both is unable to apply funds. I have checked and cross-checked with the bank but found no reason from their end. Please help!
Jul 1, 2021 03:14:24 AM by Goran V
Hi Abhimanyu,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
Oct 13, 2021 05:36:34 AM by Christynette N
Hello,
I have the same payment issue. Email said: Unable to apply funds. Appreciate your assistance.
Thanks.
-Christy
Oct 13, 2021 05:43:59 AM by Aleksandar D
Hi Christy,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Nov 10, 2021 02:24:04 AM by TIENDUMA B
Nov 10, 2021 02:36:33 AM by Goran V
Hi Tienduma,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
Mar 25, 2022 12:18:37 AM by Pradeep H
Hi Serhii,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep
Apr 14, 2022 10:02:05 PM by Oleksandr B
Did the support help you with the issue? I have the same problem, can not get paid using PayPal.
Apr 14, 2022 11:17:20 PM by Avery O
Hi Oleksandr,
I have asked for the help of the Customer Support Team with your concern. They will reach out to you directly through an email support ticket to assist you further.
Apr 19, 2022 12:17:24 AM by Andrii H
Hello Nikola. I have the same problem. Can someone help me with that too?
Apr 19, 2022 12:40:13 AM by NikolaS N
Hi Andrii,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing with PayPal withdrawals. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Nov 17, 2020 03:38:58 AM by Amela M
Hello,
I have problem with withdrawing money on my PayPal account. Everytime I try to do it I recieve this email:
Hi Amela, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |
I checked and my e-mail adress is the same on UpWork and Paypal, so I don't know what to do. Can you please help me?
Best regards,
Amela
Nov 17, 2020 03:43:10 AM by Goran V
Hi Amela,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.
Dec 28, 2020 07:59:20 PM by Dennis R
I am having the exact same issue, I'm unable to transfer to paypal:
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |
Dec 28, 2020 10:01:12 PM by Joanne P
Hi Dennis,
I have escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.