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mirzamokrovic
Community Member

Unable to apply funds. Paypal.

Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:

Hi Mirza,

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

 

Can you please help me, 

 

Thank you!

 

ACCEPTED SOLUTION

Hi Andrey,


In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.

 

~Andrea
Upwork

View solution in original post

462 REPLIES 462

Hi there.
I'm trying to get my first payment, on PayPal, but the request failed. No additional info. 
Why? What should I do?

Reference ID 469380543

Hi Viacheslav,

 

Thank you for reaching out to us. I've shared your report with our team and one of our team members will reach out to you via a support ticket and assist you further.


~ AJ
Upwork

Hi Hlib,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

~ Nikola
Upwork
cc858109
Community Member

Hi nikola 

I can't withdraw my money through paypal my money returns to the upwork account saying failed to apply funds 

Hi Emad,

 

Thank you for reaching out. It looks like you have already been assisted by our support team, Feel free to update the support ticket should you have further concerns.


~ AJ
Upwork
artemkudria
Community Member

What do I need to do to make transactions work and I can withdraw money? Help!

Hi Artem, 


I looked into this further, and it looks like Paypal rejected the transaction. I'm sorry, but I don't have additional information to share. It would be best to check this directly with Paypal's Customer Support Team so that they can share more details as to why the transaction was rejected.


~ Avery
Upwork
4ea6fa4e
Community Member

I am having the exact same issue, I'm unable to transfer to paypal:

Can you help me?

 

The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

Hi Vasyl,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
5da0b471
Community Member

Hello, friends!! Unfortunatly, Im having the same problem. The payment method was added a month ago. PayPal have all permissions from Upwork (checked them in the settings). I have tried to withdraw manually with "Get Paid" button, and got the same result. Can Moderators help me?

Hi Andrey,
Scheduled payment of $ via PayPal account failed, and the money has been credited back to your Upwork account. Review your payment method information.
In order to ensure minimum disruption to your account, we have placed a pause on your scheduled payments. You can edit your payment method and re-enable your schedule. If you are still having trouble with your payments, contact Upwork Support.

Hi Andrey,


In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.

 

~Andrea
Upwork

Hi, Andrea, My probem seems to be solved. Thank you very much๐Ÿ˜Š

Hi Andrea G,

I currently have the same issue. I'm trying to transfer to Paypal but it keeps getting rejected. Can you please check this out for me?

Thanks

Hi Tosin,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork

Having the same Problem, Unable to apply funds, to my paypal account...please help!

Hello Andrea,
I have the same problem. Please help

 

Hi Seif,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

Hi, I have the same issue "Unable to apply funds" from Upwork to PayPal. So there is no way to send money to PayPal if I'm from Ukraine?

Hi Pavlo,

 

I am sorry to hear about your Paypal withdrawal. Could you please contact Paypal support directly to check your account status? Let us know if the issue persists after contacting Paypal and we'll assist you further.


~ AJ
Upwork

Hello Andrea I have the same problem "The reason for returned funds: Unable to apply funds".

Can you help me with it?

Hi Adin,

 

I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

~ Nikola
Upwork

Hi. I'm having the same problem as well.

We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.

Could you please assist me? Thank you.

Hi Fatimah,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

Hello Andrea , 

 

I'm working since almost three month now and I could not receive any money on paypal , I'm facing the same issue , could you please help me ? 

Hi Youlmez,

 

Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved?


~ AJ
Upwork

Hello Luiggi R , 

 

I'm facing the same issue , vould you please help me ? I'm working since two month now , and I'm not able to transfer my money on paypal and i'm facing the same Error msg . 

 

Could you please help me ? 

 

Thank you very much 

Hi Youlmez,

 

Arjay here stepping in for Luiggi. I have shared your report with the appropriate team for further review and assistance. One of the members will be reaching out via a support ticket that you can access through this page. For the time being, can you please try contacting Paypal to check on your account status? They may provide you with more details about the error or resolution on how to proceed.

 

~ Arjay
Upwork

Hello Andrea,
I am having that same problem. I want to "Get paid" my funds to my paypal account and I am getting the response "unable to apply funds".
Please assist.

Same problem as Mirza M, can you help me, please?

Hi, everytime I try to withdrawn my funds to Paypal I get this message:
Hi Khaled,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
I would really appreciate your help!

Hi Khaled,

 

I have shared your report with the appropriate team for further review and assistance. One of the members will be reaching out via a support ticket that you can access through this page. For the time being, can you please try contacting Paypal to check on your account status? They may provide you with more details about the error or resolution on how to proceed.

 

~ Arjay
Upwork

Hello,

I have the same problem 

Can you help me please

Hi May,

 

Thank you for your message. Could you please contact Paypal support to check the status of your Paypal account and try again once the issue has been resolved?

 

Thank you,

Pradeep

Upwork

Hi!

 

I have the same problem!

 

please if u can help me.

Hi Salem,

 

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

 

~ Nikola
Upwork

hello andera

I currently have the same issue. I'm trying to transfer to Paypal but it keeps getting rejected. Can you please check this out for me?

thanks

Hi Shaurya,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

Thank you,

Pradeep

Upwork

Hi pradeep,

Again the same problme is coming up, i am not using paypal but the direct local bank method, all my inofrmation is correct and approved but still the payment cant be processed. Its been more than 2 weeks now since i have not got my payment. PLaese look into this.

Hi Shaurya,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. Please feel free to update your ticket so our team can affect you more efficiently. You can access your support tickets here


~ AJ
Upwork

Hi Andrea, 

 

I am also having the same issue.

Can you please help?

 

Regards,

Priya

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