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mirzamokrovic
Community Member

Unable to apply funds. Paypal.

Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:

Hi Mirza,

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

 

Can you please help me, 

 

Thank you!

 

ACCEPTED SOLUTION
AndreaG
Community Manager
Community Manager

Hi Andrey,


In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.

 

~Andrea
Upwork

View solution in original post

527 REPLIES 527
b27aa791
Community Member

Hi,

I am also having the same Upwork to PayPal withdrawal issue “Unable to apply funds”, I need help.

759e32fa
Retired Team Member
Retired Team Member

Hi Emiene,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
airnayden
Community Member

I have now a similar problem - initiated a withdrawal to PayPal and 26 hours after - still no money. Support is not responding.

PayPal support asked for PayPal transaction ID, which I can't get, because support is being lazy.

Hi Nayden,

 

I shared your concern with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
Upwork
617790f2
Community Member

hello there

i linked my paypal to my upwork account to get paid but when i trying to withdraw i get this message

 

Your payment on 08-May-2023 could not be processed 4:55 AM 

 

please answer ASAP

 thank you

victorsmith
Community Member

Hi there. I also have the same error. The reason for returned funds: Unable to apply funds.

Hi Viktor,

 

I'm sorry to hear you're having the same error. Could you please contact your Paypal support to check your Paypal account status and try again? You can also add an alternative payment method from this page.

~ Luiggi
Upwork
837c0eeb
Community Member

The payment keeps coming back. Why?

Through paypal 

Hi Stanislav,

 

As Andrea shared here, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.

~ Luiggi
Upwork
214580fc
Community Member

Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:

Hi Ahmed M,

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

Can you please help me, 

 

Thank you!

Hi Ahmed,

 

I'm sorry to hear you're having the same error. Could you please contact your Paypal support to check your Paypal account status and try again? You can also add an alternative payment method from this page.

~ Luiggi
Upwork
cecd8adc
Community Member

Hello! I've got the same problem, but my PayPal account is verified

Hello! I've got the same problem, but my PayPal account is verified

Hi Maria,

 

I would be happy to help. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Upwork
4c7a17a5
Community Member

Hello! I am experiencing the same issue! I would appreciate some help! 

ArjayM
Retired Team Member
Retired Team Member

Hi Mohamed Mounir,

 

I can see that you've been communicating with our support team about the status of your withdrawal transaction via a support ticket. Please continue doing that through that ticket here or in your email so that the team can assist you more efficiently. 

 

~ Arjay
Upwork
75ba761a
Community Member

Hello. I can't withdraw my oney to Paypal. The reason for returned funds: Unable to apply funds. Pls help. Thanks in advance.

3da3f777
Community Member

Hello. Every time I want to withdraw funds from my personal Upwork account to PayPal, I receive a refusal. When I tried to withdraw funds to Payoneer, then the money was immediately credited to my e-wallet. But I need to withdraw money to PayPal.

 

Can you please help me with this?

Hi Eduard,

 

As Andrea shared here, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.

~ Luiggi
Upwork
d05f91b0
Community Member

Hi, I am getting REJECTED error when withdrawing money from Upwork to PayPal, can you please check my PayPal account and give detailed information what could be the reason?

Hi Artur,

 

As Andrea shared here, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.

~ Luiggi
Upwork
shehab411
Community Member

Hello,

I have a problem with withdrawing funds via PayPal. Every time I try to choose PayPal as a withdrawal method, the payment is rejected and I get this mail

"We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds."

BTW, this is the first time to withdraw my funds using PayPal

Thanks in advance 

Hi Shehab,

 

I'm sorry to hear you're having this error. Could you please contact your PayPal support to check your PayPal account status and try again? You can also add an alternative payment method from this page.

~ Luiggi
Upwork
5cc23eb8
Community Member

I have the same problem, I can't withdraw funds to my paypal account, could anyone help please?

 

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