Oct 7, 2020 01:36:17 PM by Mirza M
Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:
Hi Mirza, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me,
Thank you! |
Solved! Go to Solution.
Apr 20, 2022 08:19:18 AM Edited Jan 2, 2023 01:51:19 PM by Andrea G
Hi Andrey,
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Nov 2, 2022 06:50:04 AM by Nikola S
Hi Salem,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Dec 18, 2022 10:07:37 PM by Shaurya B
hello andera
I currently have the same issue. I'm trying to transfer to Paypal but it keeps getting rejected. Can you please check this out for me?
thanks
Dec 18, 2022 11:58:39 PM by Pradeep H
Hi Shaurya,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Dec 21, 2022 04:05:09 AM by Shaurya B
Hi pradeep,
Again the same problme is coming up, i am not using paypal but the direct local bank method, all my inofrmation is correct and approved but still the payment cant be processed. Its been more than 2 weeks now since i have not got my payment. PLaese look into this.
Dec 21, 2022 09:51:33 AM by Annie Jane B
Hi Shaurya,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. Please feel free to update your ticket so our team can affect you more efficiently. You can access your support tickets here.
Feb 13, 2023 04:06:35 AM by Priya S
Hi Andrea,
I am also having the same issue.
Can you please help?
Regards,
Priya
Feb 14, 2023 06:53:19 PM by Arjay M
Hi Mahmuod,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Apr 19, 2023 09:23:52 AM by Aditya O
Hi I have same problem as well.
Payment request failed...The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me?
Best Regards
Aditya
Jun 10, 2023 04:20:46 AM by Anton S
Hello Andrea,ok PayPal doesnt work in Ukraine ..what about Payoneer??
Jun 10, 2023 12:23:52 PM by Annie Jane B
Hi Anton,
The availability of payment methods varies by country, and some banks may charge incoming fees additional to those listed above. Your available options will display when you add a payment method. Consider comparing costs and access options in your country before selecting a method.
To set up a payment method:
Jul 12, 2023 09:57:06 PM by Fergus Timklub B
Hello, I am having the same exact problem, it is saying "Unable to apply funds" when I try to payout my exisiting balance.
Feb 25, 2024 09:49:36 AM by Muhammadsharif Z
Could you also help me with that. I have the same issue while trying to withdraw funds via PayPal
Feb 25, 2024 10:39:13 AM by Luiggi R
Hi Muhammadsharif,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jun 19, 2024 12:12:19 AM by Artur K
Everything is fine with my Paypal, but the withdrawal of funds is rejected, please help to solve the problem
Apr 27, 2022 01:56:14 AM by Vlada C
Hi,
It seems that I have the same problem as I get the following message The reason for returned funds: Unable to apply funds.
Please advise on this.
Apr 27, 2022 06:15:49 AM by Annie Jane B
Hi Vlada,
Thank you for reaching out to us. Unfortunately, Paypal rejected the transaction and the funds were returned back to your Upwork account. I shared your report with our team and one of our agents will reach out to you as soon as possible via a support ticket to assist you further.
May 2, 2022 04:14:26 AM by Vladyslav T
Hi
I am trying to send my funds to my Paypal account but it gets rejected for an unknown reason. Both Upwork and Paypal accounts are verified. Please help
May 5, 2022 04:23:59 AM by Maryna H
Hello!
I have a problem with re-enabling payment method and schedule. I waited 48 hours for it to be reviewed and allowed 3 days for my withdrawal method to become active. But every time I try to get funds, I get a letter stating that i have to update payment method. I did it, but it still doesn't work.
Help me please!
-Maryna
May 5, 2022 05:49:27 AM by Andrea G
Hi Maryna,
I checked and it looks like you're referring to your PayPal payment method. PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
May 11, 2022 12:46:10 AM by Oleksandra M
Hi,
I have the same problem, my payment to PayPal account has been rejected. Can anyone help me?
May 11, 2022 03:23:47 AM by Pradeep H
Hi Oleksandra,
Thank you for your message. Please contact Paypal support to check your account status and try initiating the withdrawal after the issue is resolved on your Paypal account.
Thank you,
Pradeep
May 16, 2022 08:34:38 AM by Alladin T
Hi,
I have the same problem, my payment to PayPal account has been rejected. Can anyone help me?