Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me,
Solved! Go to Solution.
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Thank you for your message. Could you please contact Paypal support to check your Paypal account status? Once they have resolved any issues with your Paypal account, please try initiating your fund withdrawal again.
I'll have one of our team members reach out to you directly via a support ticket to assist you further with your payment method. Feel free to check here or your email for updates. Thank you!
Hi Mohammed Ama,
Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue. Please allow our team 24-48 hours to review your request and reach out to assist you further. You can access your support tickets here.
I cannot transfer money from Upwork balance to Pay Pal account. I have the same problem as everyone on this post.i've already tried so many times and I guess checked everything but it's still not working.
Can somebody help me please?
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
I have asked for the help of the Customer Support Team with your concern. They will reach out to you directly through an email support ticket to assist you further.