Oct 7, 2020 01:36:17 PM by Mirza M
Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:
Hi Mirza, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me,
Thank you! |
Solved! Go to Solution.
Apr 20, 2022 08:19:18 AM Edited Jan 2, 2023 01:51:19 PM by Andrea G
Hi Andrey,
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Apr 19, 2022 12:40:13 AM by Nikola S
Hi Andrii,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing with PayPal withdrawals. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Nov 17, 2020 03:38:58 AM by Amela M
Hello,
I have problem with withdrawing money on my PayPal account. Everytime I try to do it I recieve this email:
Hi Amela, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |
I checked and my e-mail adress is the same on UpWork and Paypal, so I don't know what to do. Can you please help me?
Best regards,
Amela
Nov 17, 2020 03:43:10 AM by Goran V
Hi Amela,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.
Dec 28, 2020 07:59:20 PM by Dennis R
I am having the exact same issue, I'm unable to transfer to paypal:
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |
Dec 28, 2020 10:01:12 PM by Joanne Marie P
Hi Dennis,
I have escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Jan 22, 2021 05:34:18 AM by Andrii L
Hello Upwork,
I have the same trouble with Paypal:
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
Please help
Regards,
Andrii Lysyi
Jan 22, 2021 05:37:34 AM by Goran V
Hi Andrii,
Our team will reach out to you via ticket as well and will assist you further with your payment method. Thank you.
Dec 29, 2021 03:56:08 AM by Natalija P
Hi Goran,
I have the same problem.
Payment request failed...The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me?
Best regards,
Natalija
Dec 29, 2021 05:46:28 AM by Andrea G
Hi Natalija,
Someone from our team will reach out to you via support ticket in order to assist you further.
Mar 7, 2022 08:40:50 PM by Viktor K
Hello, please help me too, I have same problem with withdrawing.
The reason for returned funds: Unable to apply funds.
Mar 7, 2022 10:37:34 PM by Pradeep H
Hi Victor,
Thank you for your message. I see that y6ou have already added a new payment method already on your Upwork account and the same will be active from 03/11/2022. Feel free to message us if you need further assistance.
Thank you.
Pradeep
Mar 28, 2022 03:04:15 AM by Pradeep H
Hi Vladyslava,
Thank you for your message. I see that you have already initiated a ticket for the same inquiry. One of our team members will reach out to you via ticket as soon as possible to assist you further. Meanwhile, you may contact Paypal directly to check the status of your Paypal account.
Thank you
Pradeep
Jan 29, 2021 06:41:27 PM by Sara Kristina K
Jan 29, 2021 07:55:43 PM by Joanne Marie P
Hi Sara Kristina,
I just checked, and see that you have already updated your open ticket regarding this issue. One of our agents will update your ticket to assist you further.
Feb 12, 2021 07:16:29 AM Edited Feb 12, 2021 07:16:48 AM by Ummul Khair A
Hi, I have the same issue. Can you help me resolve it? I received this email from upwork
Hi, We attempted to process your recent payment request but unfortunately it failed. The reason for returned funds: Unable to apply funds. As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Feb 12, 2021 08:05:00 AM by Bojan S
Hi Ummul Khair,
We'll have one of our agents reach out to you via a support ticket to assist you with your concern.
Thank you for reaching out to us.
Feb 25, 2021 04:03:38 AM by Gondze B
Hi guys!
Having the same issue here. New freelancer to the site. Please help!
Feb 25, 2021 04:07:50 AM by Goran V
Hi Gondze,
I checked your account and I can see that you have already reached out to our team via ticket. Our team will update your ticket as soon as possible and will assist you further directly there. Thank you.
Sep 18, 2021 10:25:28 PM by Kareem B
I am having the exact same issue, I'm unable to transfer to PayPal
Sep 19, 2021 12:23:41 AM by Pradeep H
Hello Kareem,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep
Aug 28, 2021 03:40:45 PM by Luiggi R
Hi Shimaa,
I'm sorry to hear you're also experiencing this. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Jan 7, 2022 08:40:23 AM by Abubakar A
I have the same problem.
Payment request failed...The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me?
Jan 7, 2022 09:22:47 AM by Andrea G
Hi Abubakar,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Jan 10, 2022 08:37:35 PM by Amita S
I am also getting same issue, can someone help me? it is too urgent.
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Jan 10, 2022 08:39:13 PM by Amita S
I am also getting same issue, can someone help me? it is too urgent.
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Jan 10, 2022 11:14:23 PM by Pradeep H
Hi Amita,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep
Feb 10, 2022 08:27:55 PM by Shreay G
I am having the exact same issue, I'm unable to transfer to paypal:
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |
Feb 10, 2022 11:03:53 PM by Pradeep H
Hi Shreay,
Thank you for your message. I would advise that you contact Paypal Support and inquire about the status of your account, and ask them if your account is eligible to receive funds.
Thank you
Pradeep
Mar 13, 2022 03:20:13 AM by Pradeep H
Hi Adam,
Thank you for your message. If you have received an error: "The reason for returned funds: Unable to apply funds". It may be that your PayPal account has been inactive or blocked. To resolve this, kindly reach out to PayPal Support directly and ask for help in resolving the issue on your PayPal account or ask for more information.
If the PayPal issue has been resolved and they have confirmed that your PayPal account is active to receive a fund transfer, you may try again to withdraw your funds.
Thank you
Pradeep
Mar 22, 2022 06:31:02 PM by Ahmed A
Hi
I have the same problem here. Can anyone help me???
We attempted to process your recent payment request but unfortunately, it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |
Mar 22, 2022 08:10:10 PM by Joanne Marie P
Hi Ahmed,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Mar 26, 2022 07:06:06 AM by Nikita B
I am having the same issue, I'm unable to transfer to paypal:
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |
Mar 26, 2022 08:01:22 AM by Nikola S
Hi Nikita,
I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Apr 7, 2022 09:35:42 PM by Oleg M
Good afternoon!
I have the same problem:
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments |
Apr 7, 2022 11:28:01 PM by Joanne Marie P
Hi Oleg,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Apr 9, 2022 12:44:25 AM by Vlad C
I am having the exact same issue, I'm unable to transfer to paypal:
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |