Oct 7, 2020 01:36:17 PM by Mirza M
Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:
Hi Mirza, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me,
Thank you! |
Solved! Go to Solution.
Apr 20, 2022 08:19:18 AM Edited Jan 2, 2023 01:51:19 PM by Andrea G
Hi Andrey,
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Jan 22, 2021 05:34:18 AM by Andrii L
Hello Upwork,
I have the same trouble with Paypal:
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
Please help
Regards,
Andrii Lysyi
Jan 22, 2021 05:37:34 AM by Goran V
Hi Andrii,
Our team will reach out to you via ticket as well and will assist you further with your payment method. Thank you.
Dec 29, 2021 03:56:08 AM by Natalija P
Hi Goran,
I have the same problem.
Payment request failed...The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me?
Best regards,
Natalija
Dec 29, 2021 05:46:28 AM by Andrea G
Hi Natalija,
Someone from our team will reach out to you via support ticket in order to assist you further.
Mar 7, 2022 08:40:50 PM by Viktor K
Hello, please help me too, I have same problem with withdrawing.
The reason for returned funds: Unable to apply funds.
Mar 7, 2022 10:37:34 PM by Pradeep H
Hi Victor,
Thank you for your message. I see that y6ou have already added a new payment method already on your Upwork account and the same will be active from 03/11/2022. Feel free to message us if you need further assistance.
Thank you.
Pradeep
Mar 28, 2022 03:04:15 AM by Pradeep H
Hi Vladyslava,
Thank you for your message. I see that you have already initiated a ticket for the same inquiry. One of our team members will reach out to you via ticket as soon as possible to assist you further. Meanwhile, you may contact Paypal directly to check the status of your Paypal account.
Thank you
Pradeep
Jan 29, 2021 06:41:27 PM by Sara Kristina K
Jan 29, 2021 07:55:43 PM by Joanne P
Hi Sara Kristina,
I just checked, and see that you have already updated your open ticket regarding this issue. One of our agents will update your ticket to assist you further.
Feb 12, 2021 07:16:29 AM Edited Feb 12, 2021 07:16:48 AM by Ummul Khair A
Hi, I have the same issue. Can you help me resolve it? I received this email from upwork
Hi, We attempted to process your recent payment request but unfortunately it failed. The reason for returned funds: Unable to apply funds. As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Feb 12, 2021 08:05:00 AM by Bojan S
Hi Ummul Khair,
We'll have one of our agents reach out to you via a support ticket to assist you with your concern.
Thank you for reaching out to us.
Feb 25, 2021 04:03:38 AM by Gondze B
Hi guys!
Having the same issue here. New freelancer to the site. Please help!
Feb 25, 2021 04:07:50 AM by Goran V
Hi Gondze,
I checked your account and I can see that you have already reached out to our team via ticket. Our team will update your ticket as soon as possible and will assist you further directly there. Thank you.
Sep 18, 2021 10:25:28 PM by Kareem B
I am having the exact same issue, I'm unable to transfer to PayPal
Sep 19, 2021 12:23:41 AM by Pradeep H
Hello Kareem,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep
Aug 28, 2021 03:40:45 PM by Luiggi R
Hi Shimaa,
I'm sorry to hear you're also experiencing this. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Jan 7, 2022 08:40:23 AM by Abubakar A
I have the same problem.
Payment request failed...The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me?
Jan 7, 2022 09:22:47 AM by Andrea G
Hi Abubakar,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Jan 10, 2022 08:37:35 PM by Amita S
I am also getting same issue, can someone help me? it is too urgent.
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Jan 10, 2022 08:39:13 PM by Amita S
I am also getting same issue, can someone help me? it is too urgent.
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Jan 10, 2022 11:14:23 PM by Pradeep H
Hi Amita,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep