Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Jun 3, 2021 07:45:12 PM by Chamara B
hi Team.. im too having the same issue, i have no active proposals on my agency but still triggering me an error stating there is active proposals while trying to close the agency. immidiate help on this hoghly approciate
Jun 3, 2021 09:34:01 PM by Joanne P
Hi Chamara,
As requested, your agency account has been closed.
Jun 10, 2021 09:58:03 AM by Paulina R
I am having the same issue, have done everything requested, but when I click on closing it asks me to contact customer service, but I cannot contact customer service
Jun 10, 2021 11:46:12 AM by Andrea G
Hi Paulina,
Your Agency has been closed as per your request.
Aug 11, 2021 12:35:14 PM by Muhammad I
hi
plz check my freelancing account. I mistakenly click on close but due to some restriction it not closed. I do not want to close it . I am a freelancer and want to work on it. plz check is it proper working.
Aug 11, 2021 12:37:51 PM by Muhammad I
hi i want to close my agency account because i haven't now much team. But in future I will create and grow. Now, I want to work on my freelancer account only. make sure it proper working.
Aug 11, 2021 02:28:26 PM by NikolaS N
Hi Muhammad,
Thank you for reaching out to us. Your agency account has been closed as per your request.
Dec 20, 2021 06:19:41 AM by Devi Phaneendra K
Hello Valeria,
I have created an agency account by mistake, All the contracts associated with my freelancer profile are now moved to my agency login. Which I don't want to happen. If I am trying to close the agency account it is showing the below error. I am worried that all my contracts will be closed
. Please help me
Dec 20, 2021 07:27:10 AM by Andrea G
Hi Phaneendra,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Jan 7, 2022 07:36:10 AM by Miss R
I am also not able to close my agency. I accidentally created this. Please help me.
Apr 5, 2022 10:40:17 PM by Garnell G
Hi Valeria,
I am having the same issue as well, I realized that I am unable to use my connects due to the agency account and would like to close it, there are no active or achieved proposals pending.
Regards
Apr 6, 2022 12:08:11 AM by Joanne P
Hi Garnell,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Jul 31, 2017 06:28:37 AM by Melih B
Hey, I want to close my agency's account. I closed all the open proposal and I remove everyone from the roster but It still gives an error of open proposals. Could you please help me on that error?
Jul 31, 2017 07:12:22 AM by Valeria K
Hi Melih,
Could you please try again? Let me know if you still get the error.
Jul 31, 2017 07:21:31 AM by Melih B
Hi Valeria,
Now It gave that error:
"In order to close this company please address the following:
Company has active candidacies on its behalf"
But I am the only one in the agency.
Thanks
Jul 31, 2017 08:15:25 AM Edited Jul 31, 2017 08:19:16 AM by Valeria K
This UpWork site is **Edited for Community Guidelines** It won't let me close my agency either. They do anything they can to ensure they keep sucking money from you.
I have no proposals open or anything and this fraudulent site still won't let me close my account.
Jul 31, 2017 08:16:57 AM by Nicholas L
Website claims to be a place where you can write software, but they can't even make a basic website function properly. I have continous problems on this website with functionality and the worst load times.
This is just one of many issues I constantly face when using this absolutely terrible website.
Jul 31, 2017 08:38:10 AM by Valeria K
Melih and Nicholas,
The team will assist you with closing your agency accounts directly.
Thanks.
May 30, 2021 12:05:34 AM by Chintan M
can you please help to close my agency account.
i am getting same issue
May 30, 2021 01:08:56 AM by Bojan S
Hi Chintan,
Your agency account has been closed as per your request.
Thank you!
Aug 10, 2017 09:41:58 AM by Vladimir C
I'm trying to close the Agency related to my profile and I keep getting the message:
Can somebody help me.
Thanks.
Aug 10, 2017 10:07:23 AM by Valeria K
Vladimir,
It looks like you still have proposals that were submitted through the agency. One submitted just a few minutes ago. You'll need to withdraw any proposals submitted through the agency in order to be able to close it.
Aug 28, 2017 04:11:08 AM Edited Aug 28, 2017 04:11:46 AM by Anil K
I am facing same issue even i have closed all proposals.
Could you please help me to close my company.
thanks in advace.
Anil