Jun 21, 2017 05:10:18 PM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 06:27:06 PM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Jun 22, 2016 08:33:08 AM by Vladimir G
Hi Mita,
An agency profile can be only closed and not deleted. Since it appears you don't have any open, active, or pending activity or team members, you can proceed with closing your agency by going to your agency profile > Settings > Company Info > clicking the Close my company link.
You can find more information in this Help article.
May 2, 2017 10:17:50 AM by Rakesh K
Hello,
I am facing same issue, I do not have any open proposal. But it still saying close your open contracts or proposal when i try to close my agency. Pleasse help me.
Thanks
May 2, 2017 12:13:20 PM by Vladimir G
Hi Rakesh,
I went through your proposals and pm'ed you the one you need to address in order to close your Agency profile.
May 8, 2017 06:31:18 AM by Dat T
Hi Vladimir,
Can you check if I can close my agency profile now? I have withdraw all proposals but it got this error when I was trying that.
Close all open proposals associated with the company
Thanks,
Dat
May 13, 2017 08:34:12 AM by Md Nazmul Alam B
Hello Vladimir,
I have a question. If I close my agency, is the chagne permanent? I mean, can I later re-open it and retain all the work histories and ratings/reviews?
Thanks
Nazmul
May 13, 2017 08:56:53 AM by Vladimir G
Hi Nazmul,
If you close your Agency profile, you can request to reopen it later and have previous contracts and feedback displayed on its profile.
Jun 4, 2017 06:22:46 PM by Sukhmander Deep S
Hi Vladimir,
I also want to perfom same action. I just want to close agency associated with my account. So that i can serve to upwork client only as freelancer.
Please advise.
Thank you
Aug 28, 2017 03:13:24 PM by Dmitriy P
Please close my agency. I and my employee do not have open offers!
Aug 28, 2017 03:24:58 PM by Valeria K
Hi Dmitriy,
Could you please try closing the agency via your Settings again? Let me know if you are still getting the error about active candidacies when trying to close it.
Aug 28, 2017 03:35:06 PM Edited Aug 28, 2017 04:03:23 PM by Valeria K
He writes that this girl has open offers, and I can not remove her from the agency. She has no active offers.
Aug 28, 2017 04:33:38 PM by Valeria K
Sorry about that, Dmitriy. We'll have the agency closed for you then.
Nov 13, 2017 07:22:45 AM by Dirk V
Can you please help me close my agency account?
I closed/withdrew all proposals on my agency account but still getting this error message: "Close all open proposals associated with the company".
Can you please help me?
Jul 11, 2017 11:10:31 PM by Michael A
I want to close my agency, but it keep son saying that I have to close an open proposal. When I went to that proposal, it shows that I didn't apply to it. So, I'm not sure how I can do it. Thanks
Jul 11, 2017 11:40:06 PM by Valeria K
Hi Michael,
Please, switch to your agency account, go to Find Work> Proposals and withdraw the two proposals that are still showing as active on that page. Please, let us know if you run into any issues closing your agency after that.
Apr 7, 2019 09:40:37 AM by Rahul K
I have same question clouse agency account, After close agency account and not effect freelancher account
Jan 22, 2021 11:44:29 AM Edited Jan 22, 2021 12:15:01 PM by Goran V
I want to delete my agency **Edited for Community Guidelines**
Jan 22, 2021 12:15:31 PM by Goran V
Hi Mustafa,
Please close your proposals under your agency and our team will close your agency profile. Thank you.
Oct 10, 2017 05:26:48 AM by Rona R
I have the same problem. I don't have pending proposals and cannot close the agency acount
Oct 10, 2017 06:53:06 AM by Avery O
Hi Rona,
Could you please try unarchiving the proposals that were archived, and withdraw your proposal. Let me know if you were able to leave the agency afterwards.
Nov 13, 2017 07:30:22 AM by Goran V
Hi Dirk,
Please check under archived and if you have any proposals withdraw them as well, try to close the account again and if you still have the same text on your end let me know.