Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
We closed your agency for you. Let us know if you have any further issues or questions.
Jun 22, 2016 01:33:08 AM by Vladimir G
An agency profile can be only closed and not deleted. Since it appears you don't have any open, active, or pending activity or team members, you can proceed with closing your agency by going to your agency profile > Settings > Company Info > clicking the Close my company link.
You can find more information in this Help article.
May 2, 2017 03:17:50 AM by Rakesh K
I am facing same issue, I do not have any open proposal. But it still saying close your open contracts or proposal when i try to close my agency. Pleasse help me.
May 2, 2017 05:13:20 AM by Vladimir G
I went through your proposals and pm'ed you the one you need to address in order to close your Agency profile.
May 7, 2017 11:31:18 PM by Dat T
Can you check if I can close my agency profile now? I have withdraw all proposals but it got this error when I was trying that.
Close all open proposals associated with the company
May 13, 2017 01:34:12 AM by Nazmul A
I have a question. If I close my agency, is the chagne permanent? I mean, can I later re-open it and retain all the work histories and ratings/reviews?
May 13, 2017 01:56:53 AM by Vladimir G
If you close your Agency profile, you can request to reopen it later and have previous contracts and feedback displayed on its profile.
Jun 4, 2017 11:22:46 AM by Sukhmander Deep S
I also want to perfom same action. I just want to close agency associated with my account. So that i can serve to upwork client only as freelancer.
Aug 28, 2017 08:13:24 AM by Dmitriy P
Please close my agency. I and my employee do not have open offers!
Aug 28, 2017 08:24:58 AM by Valeria K
Could you please try closing the agency via your Settings again? Let me know if you are still getting the error about active candidacies when trying to close it.
Aug 28, 2017 08:35:06 AM Edited Aug 28, 2017 09:03:23 AM by Valeria K
He writes that this girl has open offers, and I can not remove her from the agency. She has no active offers.
Aug 28, 2017 09:33:38 AM by Valeria K
Sorry about that, Dmitriy. We'll have the agency closed for you then.
Nov 12, 2017 11:22:45 PM by Dirk V
Can you please help me close my agency account?
I closed/withdrew all proposals on my agency account but still getting this error message: "Close all open proposals associated with the company".
Can you please help me?
Jul 11, 2017 04:10:31 PM by Michael A
I want to close my agency, but it keep son saying that I have to close an open proposal. When I went to that proposal, it shows that I didn't apply to it. So, I'm not sure how I can do it. Thanks
Jul 11, 2017 04:40:06 PM by Valeria K
Please, switch to your agency account, go to Find Work> Proposals and withdraw the two proposals that are still showing as active on that page. Please, let us know if you run into any issues closing your agency after that.
Apr 7, 2019 02:40:37 AM by Rahul K
I have same question clouse agency account, After close agency account and not effect freelancher account
Jan 22, 2021 03:44:29 AM Edited Jan 22, 2021 04:15:01 AM by Goran V
I want to delete my agency **Edited for Community Guidelines**
Jan 22, 2021 04:15:31 AM by Goran V
Please close your proposals under your agency and our team will close your agency profile. Thank you.
Oct 9, 2017 10:26:48 PM by Rona R
I have the same problem. I don't have pending proposals and cannot close the agency acount
Oct 9, 2017 11:53:06 PM by Avery O
Could you please try unarchiving the proposals that were archived, and withdraw your proposal. Let me know if you were able to leave the agency afterwards.
Nov 12, 2017 11:30:22 PM by Goran V
Please check under archived and if you have any proposals withdraw them as well, try to close the account again and if you still have the same text on your end let me know.
Oct 26, 2018 12:55:59 PM by Bojan S
One of our team members already reached out to you to assist you in closing your agency. Thank you.
Apr 5, 2021 12:04:27 AM by Anuj P
When I try to close my Agency account, it says "In order to close an Agency, please contact customer service", and when I go to help and support and try to close my account it redirects saying
please do help me to close my agency profile
Apr 5, 2021 12:07:03 AM by Goran V
Please withdraw all of your active and archived proposals so that our team can close your agency profile. Thank you.
Aug 8, 2021 05:35:42 AM by Ivan L
Hey there I want to as well close my agency (have the same trouble like contact customer support when try to do it from interface)
Aug 8, 2021 06:30:23 AM by David S M
Why does everyone here want to close their agency? Have your invites to jobs stopped? Do you want the marketplace to only see your freelancer account? All you have to do is change your settings so that your freelancer profile shows up in the marketplace instead of your agency profile. Upwork should be able to help you with that?
Aug 8, 2021 06:41:53 AM by Aleksandar D
Your agency is now closed. The team also sent you this ticket with more information.
Apr 18, 2022 10:00:27 AM by Mirza A
I would like to close down my agency, but I am unable to do so because there is 17ish $ balance.
I cannot withdraw this amount since it is low, it won't be also used for membership, is there any way to move these funds to a personal account (Upwork profile) or just close the agency?
Apr 18, 2022 11:52:23 AM by Mirza A
On the ticket page, I cannot find "to raise new request" or this issue being already mentioned there, please enlighten me.
Jun 20, 2017 04:42:45 PM by Abdulla S
When I tried to close an Agency account associated with my profile, it says
"In order to close this company please address the following"
But I already removed all Submitted Proposals ,Invitations to Interview, Active Candidacies & offers, still unable to close the account.
What can be done ?
Jun 20, 2017 05:02:54 PM by Avery O
Could you please check if you meet the following requirements: