Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Jun 20, 2017 05:13:08 PM by Abdulla S
- In my Agency I was the only one
- I had no contracts at all
- I did withdraw all open proposals
- I didn't have payments
Most likely it's technical problems on upwork?
Jun 20, 2017 05:29:40 PM by Avery O
Hi Abdulla,
The customer suppor team has closed the agency for you. Let us know if there's anything else we can help you with.
Jun 14, 2020 05:43:11 PM by Yanis V
Hello!
I have the same problem, I can't close my agency even though I don't have any proposals. Can you please close it manually?
Jun 14, 2020 09:18:45 PM by Aleksandar D
Hi Yanis,
Your agency has been closed as per your request.
Thank you.
Jun 22, 2020 04:13:14 AM by Sami U
Hi Sir,
I am facing same issue and unable to close my agency.
I have tried many time, and I do meet requirements to close agency but it still appears on search and in my dashboard.
Kindly help me and remove my agency from my profile.
Thank you.!
May 6, 2019 12:22:16 AM by Dmitry K
Please close my agency. I can't do it
I have no members (only I)
I have no proposals
I have no contracts and no payments
When I try to close my agency I see an error:
In order to close this company please address the following:
Jul 21, 2020 04:35:45 PM by Ghulam M
Hi, i'm facing the same issue, can you please close my agency? Thanks
Jul 21, 2020 07:35:24 PM by Joanne Marie P
Hi Ghulam,
Your agency account has been closed as you have requested.
Aug 29, 2020 10:21:43 AM by Vinay K
Hi Sir,
I am facing the same issue. PLease close my agency profile as I would like to work as a freelancer.
Thank you 🙂
Aug 29, 2020 02:53:38 PM by Luiggi R
Hi Vinay,
As per your request, your Agency profile has been closed.
Thank you.
Jul 1, 2020 06:03:30 AM Edited Jul 1, 2020 06:06:54 AM by Ankur P
In my Agency I was the only one,I do not have any contracts,I have no pending withdraw or open proposal, I didn't have any payment open. than also I'm not able to close my agency account
Aug 7, 2020 06:05:11 AM by Eugene K
Can you please help me to close my agency?No works or proposals are there, but after pressing "Close agency" button, it just sends me to agency search jobs(
Aug 7, 2020 06:31:50 AM by Nikola S
Hi Eugene,
I have closed your agency account for you, as per your request.
Nov 11, 2017 07:54:36 AM by Viona I
I already removed all open proposal but still cannot close my agency.
Can you please advise me ?
Thanks.
Nov 11, 2017 08:05:59 AM by Ryan C
Hello Viona,
One of our representatives will reach out to you regarding your concern. Thank you!
Feb 9, 2018 01:24:38 AM by Goran V
Hi Oleksii,
You will need to withdraw your active proposals and remove all team members before we can close your agency.
Feb 9, 2018 02:04:01 AM by Oleksii M
One of my team members could not be removed, but all his proposals were withdrawed. Can you check it ?
Feb 9, 2018 02:20:08 AM by Goran V
Hi Oleksii,
Please ask your team member to contact our customer support and provide the reason why he can`t leave the agency, our team will assist them further.
Feb 9, 2018 02:45:53 AM by Goran V
Hi Oleksii,
You can do this by going to Settings > Members & Permissions. Do you receive any error when your trying to remove him from the team?
If private details are involved send me a PM.
Jun 17, 2020 05:51:49 AM by Chandani S
Hi, I'm unable to close my agency account. Can you guys please help me to do this
Jun 17, 2020 06:20:15 AM Edited Jun 17, 2020 06:20:50 AM by Goran V
Hi Chandani,
Your agency profile is now closed, thank you.
Jul 15, 2020 12:13:17 PM by Aamir A
I have the same problem, I am unable to close my agency, i also have one concern that i have one running contract if i close the agency now it doesn't effect on my clients and earning & Job Score?
Jul 15, 2020 01:58:11 PM by Bojan S
Hi Aamir,
If you have an active contract under your independent freelancer account, closing your agency account will not affect it in any way. If you would like us to close your agency account for your please withdraw your active and archived proposals under the agency account. Let us know once you have withdrawn your proposals and we will assist you further.
Thank you!
Jul 15, 2020 02:17:52 PM by Aamir A
Hi Bojan,
I have no active Proposal, Please guide me further.
Thank You
Jul 15, 2020 03:52:32 PM by Bojan S
Thank you for following up, Aamir. Your agency account is now closed as per your request.
Apr 19, 2021 05:24:41 AM by Jarrod J
Hi Bojan
I hope you are well.
I have no active proposals or any open proposals and have followed all guidelines. How ever my agency account still remains open. Please could you assist me ?
Kind regards
jarrod
Apr 19, 2021 05:52:54 AM by Goran V
Hi Jarrod,
I checked your account and I can see that our team is already assisting you directly via chat. If further help is needed from us (Moderators), let us know here. Thank you.
Apr 19, 2018 08:13:55 AM Edited Apr 19, 2018 08:30:11 AM by Nina K
I am using an iPhone 7. Upwork app was working fine on iOS 10. But i updated to iOS 11.3 today now when I open the app it only loads blank screen on it's startup and simply closes after few secs. How do I fix it?
**Edited for Community Guidelines**
Apr 19, 2018 08:47:39 AM by Nina K
Hi Ios,
We'll have a member of our support team reach out to you to further assist with this. You should be hearing from them very shortly.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Jul 7, 2017 10:16:25 AM by Sh-Shanna E
I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawen however I am still getting the same error message when I try to close it. Please assist. Thank you.
Jul 7, 2017 10:39:33 AM by Valeria K
Hi Sh-Shanna,
Could you please try closing your agency again and let me know if it still doesn't work?
Thanks!
Jan 10, 2018 04:34:11 AM by Roman K
Hi!
I am facing the same issue. I have closed all active proposals and contracts associated with my agency.
Still getting this error.
Best regards,
Roman
Jan 10, 2018 04:44:19 AM by Goran V
Hi Roman,
Did you also withdraw all of your proposals under Archived? If yes let me know and our team will assist you further.