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Angel's avatar
Angel A Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111
Goran's avatar
Goran V Retired Team Member

Hi Dileep,

Did you checked your Archived proposal that all are withdrew as well?

~ Goran
Upwork
Rushang's avatar
Rushang V Community Member

In order to close this company please address the following:

  • Company has active candidacies on its behalf

I am having same issue. Can you please help me to resolve it?

Avery's avatar
Avery O Community Manager

Hi Rushang, 

Please make sure that the proposals in your Archived proposals page have been withdrawn? Once you've done this, please try closing your agency. 


~ Avery
Serhiy's avatar
Serhiy K Community Member

I would like to close my agency. 

Jayant Simeon's avatar
Jayant Simeon M Community Member

Im getting the same problem! UpWork's still not helped me with this!

Felix's avatar
Felix M Community Member

Hi Jayant,

 

Thanks for sharing your concern.


The agency is already closed. Please, verify this information and let us know if more assistance is needed.

 


Felix
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sahid's avatar
sahid h Community Member

Hi there, 

 

I having the same issue. When I click to close my agenecy its show me same message. 

Please assist. 

 

Thanks. 

Vlad's avatar
Vlad K Community Member

My agency has'n proposals yet

Avery's avatar
Avery O Community Manager

Hi Vlad, 


Please withdraw all proposals in the Archived page as "Job is Closed." After you withdraw all proposals you should be able to close your account. Let us know if this doesn't do the trick for you and we'll be happy to help. 


~ Avery
prima iman's avatar
prima iman p Community Member

Hi,

 

I have same issue, i can't close my agency.

i was close all project and proposal connect with my agency.

 

Thanks

Goran's avatar
Goran V Retired Team Member

Hi Prima,

 

Please check your archived page as well and withdraw all of your archived proposals/interviews, then you will be able to close your agency. Thank you!

~ Goran
Upwork
prima iman's avatar
prima iman p Community Member

i was close all my job, all job has done.

but i have contact job done but still look like that
how to handle this?
**Edited for Community Guidelines**
Goran's avatar
Goran V Retired Team Member

Hi Prima,

Just to confirm that you contract needs to be closed as well, your client or you will need to close your contract before closing the agency. Thank you!

~ Goran
Upwork
Mykola's avatar
Mykola P Community Member

Hi, having exactly the same issue:

  • Close all open proposals associated with the company

However I don't have any open proposals.

Please help me to close it.

Thanks.

Goran's avatar
Goran V Retired Team Member

Hi Mykola,

Your agency is now closed, if you need further help let me know. Thank you!

~ Goran
Upwork
Mykola's avatar
Mykola P Community Member

Thanks!

Would be great if you could remove "Associated with" section as well, when viewing my profile.

Goran's avatar
Goran V Retired Team Member

Hi Mykola,

Please give it a few hours and everything will updated accordingly, thank you!

~ Goran
Upwork
Ricardo's avatar
Ricardo C Community Member

i cant close my agency and i dont have active proposals...

Nina's avatar
Nina K Community Member

Hi Ricardo,

Please also check your archived proposals section and ensure that the proposals are withdrawn.

~Nina
Santiago's avatar
Santiago A Community Member

Hi, I can't close my agency. I have no other members, and no active proposals.

All the archived proposals have "Job is Closed" / "Expired" or "Withdrawn" status.

 

Please advise on how to close the agency.

Best regards

Ryan's avatar
Ryan C Community Member

Hello Santiago,

 

Please read this help article for the steps on how to close an agency

If the problem still persists please send us another message. 

 

Thank you.


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Artem's avatar
Artem G Community Member

I have message "Close all open proposals associated with the company", but I don't have any open proposals

Goran's avatar
Goran V Retired Team Member

Hi Artem,

Please check all of your archived proposals/interviews and if you have any you will need to withdraw them in order to close your agency. If you`re still receiving the same message after this let me know. Thank you!

~ Goran
Upwork
Artem's avatar
Artem G Community Member

How can I checked them?

Goran's avatar
Goran V Retired Team Member

Hi Artem,

Once you go to My Proposals you will be able to switch between the active and archived tabs at the top of the page like in the image below. Thank you!
Capture.PNG

~ Goran
Upwork