Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[#1]

I'm trying to close the Agency related to my profile and I keep getting the message:

• Close all open proposals associated with the company

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

Thanks !

[#2]

Hi Dileep,

Did you checked your Archived proposal that all are withdrew as well?

[#3]

In order to close this company please address the following:

• Company has active candidacies on its behalf

I am having same issue. Can you please help me to resolve it?

[#4]

Hi Rushang, 

Please make sure that the proposals in your Archived proposals page have been withdrawn? Once you've done this, please try closing your agency. 

[#5]

I would like to close my agency. 

[#6]

Im getting the same problem! UpWork's still not helped me with this!

[#7]

Hi Jayant,

Thanks for sharing your concern.

The agency is already closed. Please, verify this information and let us know if more assistance is needed.

[#8]

Hi there, 

I having the same issue. When I click to close my agenecy its show me same message. 

Please assist. 

Thanks. 

[#9]

My agency has'n proposals yet

[#10]

Hi Vlad, 

Please withdraw all proposals in the Archived page as "Job is Closed." After you withdraw all proposals you should be able to close your account. Let us know if this doesn't do the trick for you and we'll be happy to help. 

[#11]

Hi,

I have same issue, i can't close my agency.

i was close all project and proposal connect with my agency.

Thanks

[#12]

Hi Prima,

Please check your archived page as well and withdraw all of your archived proposals/interviews, then you will be able to close your agency. Thank you!

[#13]

i was close all my job, all job has done.

but i have contact job done but still look like that

how to handle this?

**Edited for Community Guidelines**

[#14]

Hi Prima,

Just to confirm that you contract needs to be closed as well, your client or you will need to close your contract before closing the agency. Thank you!

[#15]

Hi, having exactly the same issue:

• Close all open proposals associated with the company

However I don't have any open proposals.

Please help me to close it.

Thanks.

[#16]

Hi Mykola,

Your agency is now closed, if you need further help let me know. Thank you!

[#17]

Thanks!

Would be great if you could remove "Associated with" section as well, when viewing my profile.

[#18]

Hi Mykola,

Please give it a few hours and everything will updated accordingly, thank you!

[#19]

i cant close my agency and i dont have active proposals...

[#20]

Hi Ricardo,

Please also check your archived proposals section and ensure that the proposals are withdrawn.

[#21]

Hi, I can't close my agency. I have no other members, and no active proposals.

All the archived proposals have "Job is Closed" / "Expired" or "Withdrawn" status.

Please advise on how to close the agency.

Best regards

[#22]

Hello Santiago,

Please read this help article for the steps on how to close an agency. 

If the problem still persists please send us another message. 

Thank you.

[#23]

I have message "Close all open proposals associated with the company", but I don't have any open proposals

[#24]

Hi Artem,

Please check all of your archived proposals/interviews and if you have any you will need to withdraw them in order to close your agency. If you`re still receiving the same message after this let me know. Thank you!

[#25]

How can I checked them?

[#26]

Hi Artem,

Once you go to My Proposals you will be able to switch between the active and archived tabs at the top of the page like in the image below. Thank you!