Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[#1]

I'm trying to close the Agency related to my profile and I keep getting the message:

• Close all open proposals associated with the company

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

Thanks !

[#2]

I need to close my agency account "SEO geeks". whenever I try to close my agency account I saw this message In order to close an Agency, please contact customer service. Please help to close the agency account

[#3]

Hi Aman,

Your agency profile has been closed as per your request.

Thank you,

[#4]

Hi,
I am also having that issue while closing my agency account.Could you please close my agency account?

Regards

Muhammad Asif

[#5]

Hi Muhammad,

Your Agency has been closed as per your request.

[#6]

I have closed all my active proposals, but I can not close my agency!

[#7]

Hi Artem,

Your agency is now closed, if further help is needed let me know. Thank you.

[#8]

Hello,

I want to close my agency account.

[#9]

Hi Keshav,

Could you please reach out to me via PM (click on my name) and confirm which agency you would like our team to close? Thank you.

[#10]

please close the agency. I texted a message 24 hours ago. (both agencies)

[#11]

Hi Keshav,

I`m sorry about the delay with this, I just followed up on your PM with more details. Thank you.

[#12]

Hi  I have the same issue, I cannot close my Agency and I´ve already removed all members and proposals. It says me "Close all open proposals associated with the company" and I dontá have any

[#13]

Hi Julieta,

Looks like you have already closed your agency. If you need any additional help let me know, thank you.

[#14]

Hi dear Valeria, Same story with me I can't close my agenc.

Under 6 months I don't have any open proposals.
my agency name is **Edited for Community Guidelines**

[#15]

Hi Gevorg,

Your agency is now closed, if further help is needed let me know. Thank you.

[#16]

I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawn however I am still getting the same error message when I try to close it. Please assist. Thank you.

[#17]

Hi Tejas, 

I'll go ahead and close your agency account for you as requested. 

[#18]

i tried to close my agency but its not working kindly close it for me

[#19]

Hi Aamir,

Your agency has been closed as per your request.

Thank you.

[#20]

I have same problem

[#21]

I'm not able to close my account or my agency, it says I have open proposals even though I don't have any open proposals. Can you close my agency and my account ?

Thanks

[#22]

Mahmood,

Would you like both your agency and your freelancer account closed?

[#23]

yes

[#24]

Hi Mahmood, 

We checked your account and it looks like this issue needs to be investigated further. Please lodge a ticket with our support team so that we can address this issue.

[#25]

I paid the current billing cycle, removed all members and withdrew the proposals.

But still, it is displaying 'Close all open proposals associated with the company'.

Please guide me in closing the agency.

The attachment is the screenshot of the status of my proposals.

[#26]

Mahayogi, could you please try closing your agency again? Let me know if you still get the same error.