Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
We closed your agency for you. Let us know if you have any further issues or questions.
Feb 26, 2020 09:58:31 PM by Ashwini S
I do not have any active proposals and from archived ones except 2 others are closed. Out of 2 proposals, once is declined by client and one is withdrawn. However, I am unable to delete my agency. All help will be appreciated.
Feb 26, 2020 11:20:29 PM by Avery O
I have closed your agency account as requested.
Jul 13, 2018 11:41:25 AM Edited Jul 13, 2018 12:05:59 PM by Valeria K
I am also facing the same issue. Trying to take Dragon Cloud Team off of my account -**Edited for Community Guidelines**
Jul 13, 2018 12:09:18 PM by Valeria K
You'll need to make sure you complete and close all contracts and proposals you have under the agency before you are able to leave it. Then you can go to your Settings> My Teams and leave the agency.
Oct 19, 2018 08:38:50 AM by Lucy T
I'm having the same issue: all proposals are withdrawn/ended or "hired", but I ended all the contracts, and yet I keep getting this message "Close all open proposals associated with the company" when trying to close the agency.
Please, advise what can be done.
Oct 19, 2018 09:09:03 AM by Bojan S
Thank you for reaching out to us! One of our team members will reach out to you shortly to assist you further with closing your agency!
Nov 24, 2018 12:05:00 AM by Venkateshkumar S
I'm also facing same issue: all proposals are withdrawn/ended or "hired", but I ended all the contracts, and yet I keep getting this message "Close all open proposals associated with the company" when trying to close the agency.
Thanks & regards,
Nov 24, 2018 08:17:32 AM by Joanne Marie P
One of our customer support agents will reach out to you via email to assist you directly. Thank you!
Jan 3, 2019 05:52:02 AM by Dmytro K
Jan 3, 2019 06:01:15 AM by Goran V
Please check your archived proposals as well and withdraw them, if further help is needed let me know. Thank you.
Jan 3, 2019 06:07:00 AM by Dmytro K
I checked the proposals, they are of status 'Job is closed', 'Hired - contract ended', or 'Withdrawn by you'.
I think I can't withdraw them in this case.
Can you please help still?
Jan 3, 2019 06:32:49 AM by Goran V
Your agency is now closed, if further help is needed let me know. Thank you.
Apr 14, 2019 05:50:17 AM by Chesiq C
I'm also having the same issue, all proposals are withdrawn or job is closed yet I'm unable to close my agency.
Apr 14, 2019 07:10:59 AM by Aleksandar D
Your agency is now closed, if further help is needed let me know.
Apr 14, 2019 09:56:50 AM by Girdhari C
Im unable to close agencies , i've no active job Or praposal. I need to close 2 agencies.
Apr 14, 2019 04:22:04 PM by Joanne Marie P
The two agency accounts have been closed as requested. Thanks!
Jun 24, 2019 06:26:52 AM Edited Jun 24, 2019 06:27:21 AM by Sarah May A
Hi Ms. Joane, please help me close my Agency as well. Error message regarding archived proposals keep popping up. Thank you so much!
Jun 24, 2019 06:33:44 AM by Goran V
Our team will reach out to you via ticket as soon as possible and assist you with closing your agency, thank you.
May 6, 2019 05:41:37 AM by Haider K
I am having the same issue. All my proposals have been withdrawn however I am still getting the same error message when I try to close it. Please assist. Thank you.
May 14, 2019 10:50:58 AM by Florin M
I would also like to close my agency but I get the same error message. I don't have any active contracts or proposals.
May 14, 2019 12:00:06 PM by Bojan S
Thank you for reaching out to us. Your Agency part of the account was closed.
May 31, 2019 05:07:25 AM by Omar R
I am having the same issue. All the proposals are already withdrawn but still getting this message to Close all open proposals.
Kindly have a look as I want to close my agency today.
May 31, 2019 05:55:33 AM by Aleksandar D
Thanks for reaching out to us. One of our team members already reached out to you directly via support ticket to assist you further.
Jul 27, 2019 04:38:48 AM by basit a
This is absolutely crazy.
I don't have any proposals. Why am I getting this message??
Can you please close all agencies related to my account and close my client account as well.
Jul 27, 2019 05:01:09 AM Edited Jul 27, 2019 05:02:18 AM by Aleksandar D
Thanks for reaching out to us. Your agencies and the Client's accounts are now closed. Let us know if you need further assistance.
Aug 16, 2019 01:08:40 AM Edited Aug 16, 2019 01:38:37 AM by Goran V
Please close mine agency. "**Edited for Community Guidelines**"
Sep 20, 2019 07:25:27 AM by Andrey G
I am having the same issue "Close all open proposals associated with the company ". All my proposals have been withdrawn however I am still getting the same error message when I try to close it. Please assist.
Sep 20, 2019 08:08:01 AM by Bojan S
Your Agency part of the account was closed as per your request, thank you for reaching out to us!
Oct 11, 2019 08:55:33 AM Edited Oct 11, 2019 08:56:57 AM by Viktor H
I've tried to close my Agency but run into same problem ('Close all open proposals associated with the company' error message). And there is no ongoing/open proposals, checked few times.
I would be grateful if somebody from Upwork team could help me to close Agency (only agency acc, but stay as freelancer).
Oct 11, 2019 11:58:10 AM by Bojan S
Your Agency part of the account was closed, Viktor. Thank you for reaching out to us!
Nov 11, 2019 10:09:07 AM by Rodrigo E
Dear support, Can you remove my agency?
I'm not able to close it.
This is the message that I'm getting.
"Close all open proporsals associated with the company".
Nov 11, 2019 11:51:39 AM by Bojan S
Thank you for reaching out to us! Your Agency account was closed as per your request.
Nov 13, 2019 09:47:09 AM by GEORGIOS T
Dear Support Team,
I have the same problem, although I have closed all open contracts. Please help me to close my agency.