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aarcoraci
Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
kochubei_valeria
Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111
mudassirvu
Community Member

Hi no purposal is active. still showing same issue

haider2k6
Community Member

I am having the same issue. All my proposals have been withdrawn however I am still getting the same error message when I try to close it. Please assist. Thank you.

Hi Haider,

 

Your agency is now closed, thank you.

~ Goran
Upwork

Hello,

 

I would also like to close my agency but I get the same error message. I don't have any active contracts or proposals.

 

Thank you,

Florin

Hi Florin,

 

Thank you for reaching out to us. Your Agency part of the account was closed.

~ Bojan
Upwork
orehman
Community Member

Hi,

 

I am having the same issue. All the proposals are already withdrawn but still getting this message to Close all open proposals.

 

Kindly have a look as I want to close my agency today.

 

Kind Regards

Hi Omar,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
basita
Community Member

Upwork,

 

This is absolutely crazy.

 

  • Close all open proposals associated with the company

I don't have any proposals. Why am I getting this message??

 

Can you please close all agencies related to my account and close my client account as well.

Hi Basit,

 

Thanks for reaching out to us. Your agencies and the Client's accounts are now closed. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork

Please close mine agency. "**Edited for Community Guidelines**"

Hi Alexander,

 

Your agency is now closed, thank you.

~ Goran
Upwork

I am having the same issue "Close all open proposals associated with the company ". All my proposals have been withdrawn however I am still getting the same error message when I try to close it. Please assist.

Thank you.

Hi Andrey,

 

Your Agency part of the account was closed as per your request, thank you for reaching out to us!

~ Bojan
Upwork

Hi,

I've tried to close my Agency but run into same problem ('Close all open proposals associated with the company' error message). And there is no ongoing/open proposals, checked few times.

I would be grateful if somebody from Upwork team could help me to close Agency (only agency acc, but stay as freelancer).

Thanks,

Your Agency part of the account was closed, Viktor. Thank you for reaching out to us! 

~ Bojan
Upwork
rembeita
Community Member

Dear support, Can you remove my agency?

I'm not able to close it.

This is the message that I'm getting.

"Close all open proporsals associated with the company".

BojanS
Community Manager
Community Manager

Hi Rodrigo,

 

Thank you for reaching out to us! Your Agency account was closed as per your request.

~ Bojan
Upwork

dear support close my agency

Hi Ihor,

 

Your agency is now closed, thank you.

~ Goran
Upwork

Dear Support Team,

 

I have the same problem, although I have closed all open contracts. Please help me to close my agency.

 

Thanks

BojanS
Community Manager
Community Manager

Hi GEORGIOS,

 

Your agency part of the account was closed as per your request, thank you! 

~ Bojan
Upwork
embdestec
Community Member

I would like to close my agency profile which I am not able to close. Please help me.

Hi Vijay Anand,

 

To close your agency, you will need to make sure that you have checked for the following:

 

  1. Remove all team members from the agency in Settings  Members & Permissions
  2. Close all open contracts associated with the agency in My Jobs  Contracts
  3. Close all open proposals associated with the agency in Find Work  Proposals
  4. Ensure all payments have been received and withdrawn from Upwork

For more information, please check this help article. Please let us know if you need further assistance. Thank you.

~ Joanne
Upwork
rssangh
Community Member

Hello,

I am new to upwork and while exploring the website i have created an agency. Everytime i click on the "close agency" part it redirects me to the login page. Can you help?

g_vasilevski
Retired Team Member
Retired Team Member

Hi Rahil,

 

Your agency is now closed, thank you.

~ Goran
Upwork
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