Jun 21, 2017 05:10:18 PM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 06:27:06 PM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Mar 5, 2021 12:22:27 PM Edited Mar 5, 2021 12:25:46 PM by Jaydip F
Aleksandar D Thank you for reply and already cloed by connecting with Upwork support team so no further action required !!!
Thank you.
Mar 6, 2021 07:09:30 PM by Vincent O
Hi I cant close my agency account, I have no active proposal,please help,
thanks in advance.
Mar 6, 2021 07:33:12 PM by Luiggi R
Hi Vincent,
Thank you for reaching out. I've closed your agency account as per your request.
Mar 6, 2021 07:14:15 PM by Vincent O
Hi i have no active proposal but i cant close my agency account,please close it for me
Mar 8, 2021 06:56:11 AM Edited Mar 8, 2021 07:10:33 AM by Goran V
Hi,
I am unable to close my agency account **Edited for Community Guidelines** . please help. Thanks.
Mar 8, 2021 07:11:22 AM by Goran V
Hi Johnsi,
Could you please change your status to non-exclusive member so that our team can close your agency profile? Thank you.
Mar 8, 2021 10:24:57 AM by Johnsi J
hi Goran,
I have changed my status to non exclusive member.
Thanks,
Johnsi
Mar 8, 2021 12:23:54 PM by Toby O
I am not able to leave an agency or close it. It says I should contact support
Mar 8, 2021 12:43:12 PM Edited Mar 8, 2021 01:53:49 PM by Goran V
My profile still shows that i am affiliated to: **Edited for Community Guidelines**
I need to be affiliated with this agency instead: **Edited for Community Guidelines**
I have been invited but it shows the message in the attached image.
Mar 8, 2021 01:54:46 PM by Goran V
Hi Toby,
Your agency is closed and I also checked your profile and can confirm that the correct agency is listed on your profile (second URL you've shared).
I would suggest clearing your cache and cookies so that your profile is updated accordingly. Thank you.
Mar 8, 2021 05:50:03 PM by Abhisek M
Hi,
I am maintaining a freelancer profile,but at a time of profile creation I have done the mistake.
I have created a freelancer profile with agency as well.
I want to close my agency profile.
I have tried to close the agency profile through the process like
Setting--->Agency Profile---->Clicked on close my agency option,but whenver i click on close my agency profile,it is showing a message like (In order to close an agency, please contact customer service).
Please help me on this.
Regards,
Abhisek
Mar 8, 2021 06:55:27 PM by Bojan S
Hi Abhisek,
Your agency account has been closed as per your request.
Thank you!
Mar 8, 2021 06:29:26 PM by Jagannath S
I have followed all the steps found in any helping documents to resolve my query but my button says to delete the Agency account, you must contact Upwork. Someone, please help.
Mar 8, 2021 07:04:38 PM by Bojan S
Thank you for reaching out to us with this request, Jagannatha.
Your agency account has been closed as per your request.
Mar 9, 2021 04:42:26 PM Edited Mar 9, 2021 05:25:36 PM by Bojan S
How I do remove Agency from my individual account ?
Mar 9, 2021 05:28:03 PM by Bojan S
Hi Sangita,
Your agency account has been closed.
Thank you!
Mar 10, 2021 02:10:22 PM by Cameron G
Trying to close my account - however it says I am not the owner even though I am and to contact support. However the only option listed when submitting my inquiry is the community team.
Mar 10, 2021 03:23:57 PM by Bojan S
Hi Cameron,
We're here to assist you. Could you please confirm if you want to close only your agency account or freelancer account too?
Thank you!
Mar 10, 2021 04:38:24 PM by Cameron G
I'd like to close the agency account (Discrete Edge) - it looks like I can use the existing freelancer account and just update my email address with my personal email.