Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Aug 24, 2021 12:08:57 PM by Arslan A
Hi,
I want to close my agency but as per guidelines I am unable to close my agency. Please help me this is a new profile.
Many thanks
Arslan Ahmad
Aug 24, 2021 01:36:22 PM by Bojan S
Hi Arslan,
We have closed your agency account as per your request.
Thank you!
Aug 25, 2021 07:12:14 AM Edited Aug 25, 2021 07:42:04 AM by Minh T
Hi,
Can I reopen an agency with the same name once I closed it?
Aug 25, 2021 10:35:00 AM by Bojan S
Hi Minh,
You can reach out to us and we'll gladly reinstate your agency account once you need it again.
Thank you!
Aug 26, 2021 03:56:54 AM by Syed I
I want to close my agency. But when I click on close agency then it appear
Aug 27, 2021 07:02:38 AM by Batuhan B
I am trying since days to close my agency, I do not have any team members, I do not have any open proposals yet I cannot close the agency, nor connect a customer support agent- I am frustrated right now with this. Please close my agency!!!
My Agency name is DijiApes
Aug 27, 2021 08:12:33 AM by Bojan S
Hi Batuhan,
Your agency account has been closed as per your request.
Thank you!
Sep 2, 2021 09:35:48 PM by Ankit M
I want to close my agency but ii can't.
when I try to close my agency the popup shows that please contact customer service.
Sep 2, 2021 10:22:31 PM by Joanne P
Hi Ankit,
I checked this account that you are using to post here in the community, but I do not see any agency account. Do you have another account? Could you please send me a PM with more information so I can check? Thank you!
Sep 2, 2021 09:43:35 PM by Ashish M
I want to close my agency but i can't.when I try to close my agency the popup shows that please contact customer service.
Sep 2, 2021 10:46:25 PM by Joanne P
Hi Ashish,
To close your agency, you must first make sure to complete the following:
Once you have done checking the above list, please go to Settings › Agency Profile. Then, select Close my agency at the bottom of the page.
Sep 3, 2021 12:45:20 AM by Aleksandar A
Hi Ashish,
Thanks for checking on that! One of our team members already reached out to you directly via this support ticket to assist you further.
Thank you.
Sep 6, 2021 12:29:46 PM by Bhagyashree D
I am facing issues while working with my agency account.
I want to close my agency account.
Looking forward for a reply.
Regards
Sep 6, 2021 02:44:19 PM by Bojan S
Hi Bhagyashree,
Your agency account has been closed as per your request.
Thank you!
Sep 9, 2021 08:22:56 AM by Avishek B
Hi .. i want to close my agency account yet there is no use of it ... please let me know what to do and how to delete the agency account
Sep 9, 2021 09:49:22 AM by Bojan S
Hi Avishek,
Your agency account has been closed.
Thank you!
Sep 11, 2021 10:59:17 AM by Rizwan S
A representative from Upwork can close your agency.
Contact them directly.
Thank you
Sep 15, 2021 02:39:01 AM by Shahid A
I've created agency account on my profile, I know I can hide it , but instead I need to permanently delete it.
Sep 15, 2021 02:49:46 AM by AleksandarD A
Hi Shahid,
I went ahead and closed your agency.
Thank you.
Sep 21, 2021 10:05:05 PM by Pradeep H
Hi Mykola,
Thank you for your message.
Your agency has been closed as requested by you.
Thank you
Pradeep