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Angel's avatar
Angel A Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111
John Dale's avatar
John Dale M Community Member

I want to close my agency too.

**Edited for Community Guidelines**

Thank you

Goran's avatar
Goran V Retired Team Member

Hi John,

 

Your agency is now closed, thank you.

~ Goran
Upwork
John Dale's avatar
John Dale M Community Member

My closed agency is still in my account and it reflected its JSS to my personal freelacing account. Can you help me with this? From 100% down to 77%.
Goran's avatar
Goran V Retired Team Member

Hi John,

 

Just to clarify, your own agency was closed. Since you`re a member of another agency our team can't close it. However, you can leave the agency at any time:

To leave an agency:

  1. Go to Settings  My Teams
  2. Select Leave Team from the Actions list.
~ Goran
Upwork
Shakeel's avatar
Shakeel N Community Member

Hi, I want to close my agency account if you are able to help me. I just want to continue my personal profile and want to cloase agency account.

Nikola's avatar
Nikola S Retiring Moderator

Hi Shakeel,

 

I am sorry for the late response. We closed your agency account as per your request.

 

~ Nikola
Shakeel's avatar
Shakeel N Community Member

Thanks, Does agency's reviews will show on my profile always. There is one
negative review belong to agency but showing on my personal profile. How to
unlink or remove?
Shakeel's avatar
Shakeel N Community Member


Thanks Nikola, Does agency's reviews will show on my profile always. There is one negative review belong to agency but showing on my personal profile.

How to unlink or remove?
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Shakeel,

 

Any feedback for jobs completed under the closed Agency will still show in your work history on your freelancer profile.

 

Thank you.

~ Luiggi
Mert's avatar
Mert K Community Member

Hi, Can you help me to close my agency ? I did requests on close my agency link but nothing happened. 

Zubair Ahmad's avatar
Zubair Ahmad K Community Member

When I click to close agency it shows me the message 'In order to close an agency, please contact customer service'

I request to Upwork authority to please close my agency

Joanne's avatar
Joanne P Retired Team Member

Hi Zubair Ahmad,

 

I checked your account, and it looks like our team has already updated you regarding your account status. Please check your ticket number: 31089892. You can access the ticket by going here

~ Joanne
Upwork
Danilo Jr's avatar
Danilo Jr F Community Member

Please close my agency too.

Danilo Jr's avatar
Danilo Jr F Community Member

I am trying to close my agency but it's asking me to contact customer service.

Andrea's avatar
Andrea G Community Manager

Hi Danilo,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
Fozla's avatar
Fozla S Community Member

Hi, please close my agency account 

Nikola's avatar
Nikola S Retiring Moderator

Hi Fozla,

 

Your agency account has been closed as per your request.

 

~ Nikola
Danilo Jr's avatar
Danilo Jr F Community Member

Hi Joanne, can you help me in closing my agency I am unable to join another agency because of this.

Adnan's avatar
Adnan S Community Member

Kindly close my agency account. 

Goran's avatar
Goran V Retired Team Member

Hi Adnan,

 

Your agency profile is now closed, thank you.

~ Goran
Upwork
Chinenye's avatar
Chinenye I Community Member

I just opened the agency account, I don't have any open offers or anything and I still can't close my agency account
Bojan's avatar
Bojan S Community Manager

Hi Chinenye,

 

We've closed your agency account as per your request.

 

Thank you!

~ Bojan
Upwork
Elton June's avatar
Elton June I Community Member

Hi can I also close my agency, I cant close it. 

Andrea's avatar
Andrea G Community Manager

Hi Elton June,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
Puja's avatar
Puja K Community Member

Hi, please close my agency account