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Angel's avatar
Angel A Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111
Aleksandar's avatar
Aleksandar D Community Manager

Hi Mittapalli,

 

I went ahead and closed your agency. Let me know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
Mittapalli Sai Man's avatar
Mittapalli Sai Man U Community Member

hai this is **Edited for Community Guidelines** thanks for reply but still the agency was
not closed

Goran's avatar
Goran V Retired Team Member

Hi Mittapalli,

 

I would like to confirm again that your agency is closed. Please try clearing your cache and cookies and if you`re still able to view it, let me know here. THank you.

~ Goran
Upwork
Nicholas's avatar
Nicholas K Community Member


NIGAM wrote:

How can I close my agency account and continue working as an individual freelancer?


  1. Go to Settings  Agency Profile
  2. Scroll to the bottom of the page
  3. Click the Close my Agency link
  4. If you meet the requirements, click the button to confirm that you want to close your agency

Read this help article for more information. https://support.upwork.com/hc/en-us/articles/360009524674-Close-an-Agency

Miraj's avatar
Miraj M Community Member

I created an agency account by mistake and the close agency option isn't working.

Goran's avatar
Goran V Retired Team Member

Hi Miraj,

 

At the moment you`re an exclusive member of the agency, please change your status to non-exclusive member so that our team can close your agency. Thank you.

~ Goran
Upwork
Miraj's avatar
Miraj M Community Member

How do I change my agency type from exclusive to non exclusive?

Bojan's avatar
Bojan S Community Manager

Hi Miraj,

 

Your agency account was closed as per your request. 

~ Bojan
Upwork
Mohsin's avatar
Mohsin E Community Member

I am unable to close my agency

Bojan's avatar
Bojan S Community Manager

We closed your agency account as per your request, Mohsin. 

~ Bojan
Upwork
Guntash's avatar
Guntash K Community Member

I am unable to close my agency. It keeps showing there.

Avery's avatar
Avery O Community Manager

Hi Guntash, 

I'll be happy to assist you with that. I'll go ahead and close your agency account as requested. 

ETA: Hi Guntash, I checked your account, and it looks like you have two agency accounts. Would you like to close both accounts?


~ Avery
Guntash's avatar
Guntash K Community Member

Thanks for the reply.

Yes Please, i want to close both the accounts.

 

Joanne's avatar
Joanne P Retired Team Member

Hi Guntash,

 

As requested, your agency accounts have been closed. 

~ Joanne
Upwork
Dhirendra's avatar
Dhirendra D Community Member

Is there any body who can help me for Close Agency Account

because I tried many time from last month but i am unable to close this 

Please reply only Upwork Team only

Joanne's avatar
Joanne P Retired Team Member

Hi Dhirendra,

 

I checked, and it looks like you have an active proposal. Please close the active proposal you have, and then you may retry to close your agency following the steps shared here. If you need further assistance, please let us know. Thanks. 

~ Joanne
Upwork
Randheer's avatar
Randheer C Community Member

Hello Upwork,

 

I just want to close my agency I did all of the steps but I'm unable to do that I just want to work as a freelancer but want to close my agency how can I do that? 

 

I followed all of the steps closed all contracts, remove proposals, withdrawl funds not when I'm trying to close my agency I'm unable to do that. 

 

also I want to remove the reference of my agency to my freelancer profile.

 

Please help me.

 

Thanks & Regards,

Randheer 

Joanne's avatar
Joanne P Retired Team Member

Hi Randheer,

 

Your agency has been closed as you have requested. Thank you. 

~ Joanne
Upwork
Brijesh's avatar
Brijesh N Community Member

I want close my agency please help me

Joanne's avatar
Joanne P Retired Team Member

Hi Brijesh,

 

Your agency has been closed. 

~ Joanne
Upwork
Brijesh's avatar
Brijesh N Community Member

 Thanks for your support @Joanne Marie P

Venkata Teja's avatar
Venkata Teja S Community Member

Hello Team,

I want to close my agency but when I am trying to close it, I am not able to close it, even I don't have any contracts in the name of Agency.

 

Kindly Help

 

Thanks

Teja

Nikola's avatar
Nikola S Retiring Moderator

Hi Venkata,

 

Thank you for reaching out to us. I closed your Agency account as per your request.

~ Nikola
Venkata Teja's avatar
Venkata Teja S Community Member

Hi Nikola,

Thanks for your quick action.

Thanks!

Teja
Travis's avatar
Travis K Community Member

I am trying to close my agency. When i click Close my agency, Upwork requests the password, then it redirects me to the find work page.

Agency is still alive. I tried it week ago and tried now, the result is the same.

How can i close it?