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Angel's avatar
Angel A Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111
Bojan's avatar
Bojan S Community Manager

Thank you for following up, Cameron.

 

Your agency account has been closed as per your request. 

~ Bojan
Upwork
Eugene's avatar
Eugene H Community Member

Hi there! Decided to work as an agency, but because of that can't Submit a Proposal as an individual. 

I do not want to work as an agency anymore because Upwork makes me to buy a subscription. Come on! Every time I want to Submit a job - Upwork redirects me to subscription plans. 

Every time I try to use Close an Agency button in settings - Upwork says - contact support.

Every time I contact support in chat - it guides me here without a chat with a real person. What do I need to do to close my Agency account?

Eugene's avatar
Eugene H Community Member

Hi there! Every time I Submit a job - UpWork redirects me to choose agency subscription plan.

I do not want to work as an agency. I can't close it in settings, because it says - go to support. Support says - go to comunity. Please help!

Bojan's avatar
Bojan S Community Manager

We closed your agency account as per your request, Eugene.

 

Thank you!

~ Bojan
Upwork
Eugene's avatar
Eugene H Community Member

Thank you, Bojan!

Milos's avatar
Milos M Community Member

Getting this message when clicking on the button.
In order to close an Agency, please contact customer service

How to solve this?
**Edited for Community Guidelines**
Goran's avatar
Goran V Retired Team Member

Hi Milos,

 

Your agency profile is now closed, thank you.

~ Goran
Upwork
Ayush's avatar
Ayush M Community Member

I can't close an agency. When I try to close an agency it shows error. I have attached an screen shot of an error in attachment please check and help me sir. 

 

**Edited for Community Guidelines**

Nikola's avatar
Nikola S Moderator

Hi Ayush,

 

Thank you for reaching out to us. Your agency account is now closed as per your request. 

 

~ Nikola
Syed Mohsin's avatar
Syed Mohsin A Community Member

Hi there,

I want to close my agency as I created it mistakenly and now I don't want to own that or appear in my profile. Here's the link (https://www.upwork.com/agencies/uid/1332499119616761856 )
Therefore, I followed the steps from forums but it's asking me to ask someone from Upwork Support Team to close it.

Looking forward to someone who can help me to close it ASAP.

Best,
Mohsin

Andrea's avatar
Andrea G Community Manager

Hi Mohsin,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
mariem's avatar
mariem a Community Member

Hello,
I need to close my agency that I create today by mistake please
Thanks

Andrea's avatar
Andrea G Community Manager

Hi Mariem,

 

Your agency has been closed as per your request.

 

Thanks!

~Andrea
Jigar's avatar
Jigar T Community Member

Please help me to close my agency account for for temporaily period as I am not willing to pay 20$ every month for now.

Sharif's avatar
Sharif I Community Member

There should be a free plan for non-active agencies.


Sharif
Multi-skilled digital entrepreneur and consultant.
Joanne's avatar
Joanne P Moderator

Hi Jigar,

 

Your agency account has been closed as requested.

~ Joanne
Upwork
Paramjeet's avatar
Paramjeet K Community Member

Hi
I want to run my account as a freelancer and want to close the agency profile. Suggest me how to do so.

Andrea's avatar
Andrea G Community Manager

Hi Paramjeet,

 

I went ahead and closed your Agency for you. If you need any further assistance please let us know.

 

Thanks!

~Andrea
Puja's avatar
Puja K Community Member

Hi, please close my agency account it was created by mistaken.

Ogden's avatar
Ogden R Community Member

trying to close my agency, active proposals closed and members are removed. page says to contact support.

Bojan's avatar
Bojan S Community Manager

Hi Ogden,

 

Thank you for reaching out to us with this request. Your agency account has been closed. 

~ Bojan
Upwork
Mayank's avatar
Mayank S Community Member

Hi,

 

I would like to close my agency profile. Please close my agency profile as soon as possible.

 

Regards,

Mayank

Bojan's avatar
Bojan S Community Manager

We've closed your agency account as per your request, Mayank.

 

Thank you! 

~ Bojan
Upwork
Bohdan's avatar
Bohdan S Community Member

Hi,

 

I can't close an agency account from my profile. it shows me that "In order to close an agency, please contact customer service"

 

Please help for the same as soon as possible.

Bojan's avatar
Bojan S Community Manager

Hi Bohdan,

 

Your agency account has been closed as per your request.

 

Thank you! 

~ Bojan
Upwork
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