Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Mar 27, 2018 06:32:41 PM by Jaskaran S
hello,
I want to delete my agency.. But there is 0.01$ in account. And i am unable to delete it because i cant withdraw this amount..
Please help
Thanks
Mar 27, 2018 07:07:27 PM by Ryan C
Hello Jaskaran,
I have escalated your concern. One of our representatives will close your agency shortly. Thank you.
Apr 8, 2018 03:23:52 AM by Sajan K
Hi,
I didn't have any active proposal related to my agency account.
But, still I am unable to close my agency account.Please help.
Aug 13, 2018 02:51:35 PM by navneet k
am having the same issue, All proposals have been withdrawen however I am still getting the same error message when I try to close it. please help 🙂
Aug 13, 2018 03:11:23 PM by Valeria K
Navneet,
I checked and it looks like you still have active proposals under your agency account. Please, make sure you withdraw them before closing the agency.
Aug 13, 2018 03:17:02 PM Edited Aug 13, 2018 05:02:59 PM by Avery O
Hi Valeria, Thanks for your quick responce, please check screenshot I have 2 contract but both already ended.
Aug 13, 2018 05:24:55 PM by Avery O
Hi Navneet,
It looks like the agency has already been closed. Please let us know if there is anything else our team can do for you.
Dec 30, 2018 03:04:25 AM by Naveen B
Hi,
I have the same issue. Please close my agency as I want to start my free lancing account..
Thanks
Dec 30, 2018 06:32:13 AM by Joanne P
Hi Naveen,
We've closed your agency account for you. Thanks!
Jan 9, 2019 06:22:42 PM by Mudassir A
Kindy I also want to close my agency now. But it's showing same error. kindly solve issue and close agency.
Jan 9, 2019 07:42:56 PM by Avery O
Hi Mudassir,
It looks like you have active candidacies on your agency profile. Please go to your proposals page, and withdraw the active proposals. Once done, please try to close your agency account again. Let me know if the issue persists.
Jan 28, 2019 10:05:31 PM by Manoj N
Hi Valeria,
I have same issue. I want to close my agency. Can you please close it?
Thanks,
Manoj Ninave
Jan 28, 2019 10:57:47 PM by Avery O
Hi Manoj,
Please withdraw all your active candidacies on your agency account by going to your proposals page, and withdrawing the proposals on the active tab. Let us know if you need further assistance.
Jan 29, 2019 12:00:50 AM by Manoj N
Jan 29, 2019 12:22:02 AM by Goran V
Hi Manoj,
Your agency is now closed, if further help is needed let me know. Thank you.
Mar 23, 2019 04:11:47 AM Edited Mar 23, 2019 05:27:09 AM by Goran V
I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawen however I am still getting the same error message when I try to close it.
My upwork email id: **Edited for Community Guidelines**
Please assist. Thank you.
Mar 23, 2019 05:28:52 AM by Goran V
Hi Ankita,
I just checked your account and was not able to locate any agency that you`re associated with. Are you referring to another account? Please send me a PM (click on my name) with more details and I will assist you further, thank you.
Mar 25, 2019 02:45:18 PM Edited Mar 25, 2019 03:06:47 PM by Bojan S
hi,
Same issue with my account.
My account attached with 2 agencies - **Edited for community guidelines** When i try to delete, it shows message "Close all open proposals associated with the company" but i have no open praposals.
Thanks
Mar 25, 2019 03:09:02 PM by Bojan S
Hi Girdhari,
Could you please confirm if you're trying to close your account or only Agencies part of it?
Thank you.
May 12, 2019 07:06:02 AM by ADAM S
I was unable to close the agency account , I just want to stick with the freelancer account , But i dont have any active proposals on agency account ....any help would be great.
May 12, 2019 07:27:28 AM by AleksandarD A
Hi ADAM,
Your agency is now closed.
Thank you.
Jun 25, 2019 07:43:21 PM Edited Jun 26, 2019 11:01:13 PM by Avery O
Hi Harmeet,
I apologise for the delay in reaching out to you. I went ahead and shared your account information with the Customer Support Team so that they can look into this and assist you further.
ETA: Hi Harmeet, the team has confirmed that you still have some pending proposals that needs to be withdrawn. Could you please go to your proposals page and withdraw these proposals so that you can close your account? Let us know if you will need further assistance, and our team will assist you further.
Oct 31, 2019 12:36:34 PM by Lissan H
Can you please also remove my agency.
i have the same issue.
i cant remove my agency.
i also close all the proposals !!