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Angel's avatar
Angel A Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111
Bojan's avatar
Bojan S Community Manager

Hi Asad,

 

Your agency account has been closed as per your request.

 

Thank you! 

~ Bojan
Upwork
Vicente's avatar
Vicente B Community Member

Hi, can you help me to close my agency? I didn't mean to create an Agency my name of my agency was Philgency Thank you
Joanne's avatar
Joanne P Retired Team Member

Hi Vicente,

 

As requested, your agency has been closed. 

~ Joanne
Upwork
Mayank's avatar
Mayank B Community Member

Kindly close my agency profile and stop monthly subscription on priority
Joanne's avatar
Joanne P Retired Team Member

Hi Mayank,

 

As requested, your agency account has been closed. 

~ Joanne
Upwork
Balpreet's avatar
Balpreet K Community Member

I am unable to close my agency.

Andrea's avatar
Andrea G Community Manager

Hi Balpreet,

 

We'll have someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Vimal's avatar
Vimal P Community Member

I am unable to close my agency account. It says "In order to close, contact customer service". I have closed all proposals and there are no contracts. Please help in closing the agency account "cranberries".

Pradeep's avatar
Pradeep H Retired Team Member

Hello Vimal,

 

Your agency account has been closed as requested by you. 

 

Thank you.

Pradeep H.

Johan Alberto's avatar
Johan Alberto T Community Member

I have the same issues 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Johan Alberto,

 

Your agency profile has been closed as per your request.

 

Thank you.

~ Luiggi
Dorts's avatar
Dorts C Community Member

Hi. I want to close my agency account which I created from my freelancer h which is suspended now. I'm unable to close my agency account. How to do it?

Any upwork representative can help me doing it or get me done. Thanks
Pradeep's avatar
Pradeep H Retired Team Member

Hello Dorts,

 

Your agency account has been closed as requested by you

 

Thank you

Pradeep H.

Dmitri's avatar
Dmitri S Community Member

Hi, I tried to close my agency but this issue came up (In order to close an Agency, please contact customer service).

Could you please help me to close it?

Nikola's avatar
Nikola S Retiring Moderator

Hi Dmitri,

 

We would be happy to help. Your Agency has been closed as per your request.

 

~ Nikola
Seun's avatar
Seun B Community Member

Hi, I need help closing my agency account

Bojan's avatar
Bojan S Community Manager

Hi Seun,

 

Your agency account has been closed.

 

Thank you! 

~ Bojan
Upwork
Shahid's avatar
Shahid H Community Member

Hi,

 

I want to close my agency account. Please do it.

 

Thanks

Shahid

Bojan's avatar
Bojan S Community Manager

Hi Shahid,

 

We closed your agency account as per your request.

 

Thank you! 

~ Bojan
Upwork
Delfin's avatar
Delfin J Community Member

Hello, can anyone help me, please. I need to close my agency account and I can't do it on my end, I need support to manually close my account, kindly please help! Thank you

Joanne's avatar
Joanne P Retired Team Member

Hi Delfin,

 

I can see that our team already assisted you with your concern. If you need further assistance, please feel free to update the ticket, and our team will be happy to assist you further. 

~ Joanne
Upwork
Ibrar's avatar
Ibrar A Community Member

Hi 

I am a freelancer and accidentally created an agency account. I want to close it but unable to do so as it says contact customer support. I have not submitted any proposal from the agency, no contracts and no members in agency except myself (owner). 

 

I want to keep my freelancer account and close the agency account. Can someone please help.

Joanne's avatar
Joanne P Retired Team Member

Hi Ibrar,

 

As requested, your agency account has been closed. 

~ Joanne
Upwork
Wajahat's avatar
Wajahat A Community Member

Hello,

 

Can you please close my agency account?

 

It's named as: **Edited for Community Guidelines**. 

 

Please make sure that my Freelancer profile is safe and NOT removed.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Wajahat,

 

I went ahead and closed your agency. Let us know if you need further help.

 

Thank you.

~ Aleksandar
Upwork