Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[#1]

I'm trying to close the Agency related to my profile and I keep getting the message:

• Close all open proposals associated with the company

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

Thanks !

[#2]

Hello,

I was trying to contact Upwork support. I've got an agency registered and wanted to deactivate / delete it but I was unable to chat with anyone. Only the stupid bot responds with ready made answers which are of no help at all.

So, my question is - does Upwork have a customer care department and if does, how do we contact them?

[#3]

I am in the same boat - anyone know how to contact customer support? - I have a technical question about something that isn't working and used to work. It's not something a community member would be able to solve I think. This seems to be one of those endless FAQ circles.

[#4]

Hi John,

You can request help by clicking on the question mark icon located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option. If you don't receive the information you're looking for, you can click the "thumbs down" button to see more support options.

Please feel free to also let us know your question here and we'll be happy to assist or escalate your concern to the team that can.

[#5]

Hi Levani,

You can request help by clicking on the question mark icon located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option. If you don't receive the information you're looking for, you can click the "thumbs down" button to see more support options.

That said, I went ahead and closed your Agency as per your request.

[#6]

Hi,

I have created this agency by mistake, now I am trying to close it but not able to close.

I am getting an error "In order to close an Agency, please contact customer service".
Can you please help me out to close the same?

[#7]

Hi Suraj,

Thank you for reaching out to us. Your agency account is closed as per your request. 

[#8]

Hello i need help i want to delete an agency i had ceated

[#9]

Hi Kelvin,

Your agency is now closed as per your request. 

[#10]

I want to delete my agency. It says I have to contact customer support. 

[#11]

Hi Andy,

Your agency account has been closed as per your request.

Thank you!

[#12]

Hi,
Please delete my agency on my profile.

[#13]

Hi,
Please close my agency profile as soon as possible
Thanks

[#14]

Hi Sumit,

Your agency profile is now closed, thank you.

[#15]

When I click on the close agency button, I get pop up which is say you need to contact customer service, help me how can i close?

[#16]

Hi Aashish,

As requested, your agency account has been closed.

[#17]

I have been trying to close my agency account for some time now, but I am unable to do so.

I tried to go to setting > agency settings > close my agency, but I keep getting this message.

"In order to close an Agency, please contact customer service ".

[#18]

Hi Thami,

Your agency account has been closed as per your request.

[#19]

Greetings everyone I need to know how I can remove the agency from my account although I personally created that agency I do not want it. please guide me 

[#20]

Hi Huma,

Your agency profile is now closed, thank you.

[#21]

I can't close an Agency I got a message: "In order to close an Agency, please contact customer service".
How to proceed with it? Who can help?

[#22]

Hi Aleksandr,

I went ahead and closed your agency. Let us know if you need further help.

Thank you.

[#23]

Thanks

[#24]

Hello! 

I want to Close my Agency Account, I m unable to do it from the agency settings page. I have just started an agency account and it doesn't have any active proposals or any other kinds of stuff. Can you help me or can you close my Agency account (Adite Technologies) only?

I want to remain a full-time freelancer Upwork account.

[#25]

Hi Jaydeep,

Your agency profile is now closed, thank you.

[#26]

Ok, Goran V.

Thank you for your help.

- Jaydeep Jikadra