Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[aarcoraci]

I'm trying to close the Agency related to my profile and I keep getting the message:

• Close all open proposals associated with the company

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

Thanks !

[kochubei_valeria]

Mahmood,

Would you like both your agency and your freelancer account closed?

[workhint]

yes

[AveryO]

Hi Mahmood, 

We checked your account and it looks like this issue needs to be investigated further. Please lodge a ticket with our support team so that we can address this issue.

[mahayogi]

I paid the current billing cycle, removed all members and withdrew the proposals.

But still, it is displaying 'Close all open proposals associated with the company'.

Please guide me in closing the agency.

The attachment is the screenshot of the status of my proposals.

[kochubei_valeria]

Mahayogi, could you please try closing your agency again? Let me know if you still get the same error.

[mahayogi]

I do not find my agency anymore. Hope it worked now.

Thank you very much

[benjievillafane]

Hi, can anybody help. I am experiencing the same problem. I am trying to close my agency but every time I click on the link to close it, I get a notification that says that there must not be any open proposals. I've checked several times but our agency does not have any active proposals.

[kochubei_valeria]

Hi Benjamin,

Could you please try closing the agency again and let me know if it still doesn't work?

[dhansingh-rajput]

i am trying to close agency but i got same issue and not close my agency?

[AveryO]

Hi Dhansingh,

Could you please make sure that the proposals in your Archived proposals page have been withdrawn? Once you've done this, please try closing your agency. 

[arjun_phpguy]

I am facing same issue, can not close my agency. Can you please help?

[nkocendova]

Hi Dipem,

Your agency profile is now closed.

[dmitrybodnar]

I'm facing the same issue, can somebody help?

[g_vasilevski]

Hi Dmitry,

Please check your archived page as well and withdraw all of your archived proposals/interviews, then you will be able to close your agency. Thank you!

[dmitrybodnar]

Hi Goran,

I dont see any proposal/interview (active or archived), which I could withdraw.

However, I get the following message when trying to close agency:

"Close all open proposals associated with the company"

[g_vasilevski]

Hi Dmitry,

Our team closed your agency from our end. If you need further help let me know. Thank you!

[sahilkmittal]

 I am unable to close my agency, strange error is showing 

[NikolaS]

Hi Sahil,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[2c77fc60]

Please close my agency too

[mrhaifisch21]

I'm trying to close the Agency related to my profile and I keep getting the message:

• Close all open proposals associated with the company

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

Thanks !

[kochubei_valeria]

Hi Alexander,

Could you please try closing your agency once again? Let me know if it still doesn't work.

[o-mylotskyi]

Hi i can't close my Agency account. I need to close agency account only.

[g_vasilevski]

Hi Oleksii,

Your agency profile is now closed.

[rek2gnulinux]

hello I have the same issue. please can you close mine as well?(the agency only) I see no proposals whatsoever left.

[nyrrielatienza]

Hi Christian,

The agency has been closed as you requested. Let me know if there's anything else. 

[andrei-skryabin]

Hello Valeria,
the same issue I've faced too - 

• Close all open proposals associated with the company
  
  

Could you please close my Agency?

[pratisee]

Hello,

I would like to close my account because I will no longer be using it. However, Upwork says I still have open proposals, which I don't and won't let me close my account.

Please help!

Thank you,
Pratima

[nkocendova]

Hi Pratima,

Please also check your archived proposals and withdraw any proposals there as well so that you can close your account.

[umeshghediya]

Same Issue for me..

[nkocendova]

Hi Umesh,

We've closed your agency from our end.

[jaskaran_dhiran]

hello,

I want to delete my agency.. But there is 0.01$ in account. And i am unable to delete it because i cant withdraw this amount..

Please help

Thanks

[cylver1z]

Hello Jaskaran,

I have escalated your concern. One of our representatives will close your agency shortly. Thank you.

[thesajankumar]

Hi,

I didn't have any active proposal related to my agency account.

But, still I am unable to close my agency account.Please help.

[navneet110]

am having the same issue, All proposals have been withdrawen however I am still getting the same error message when I try to close it. please help 🙂

[kochubei_valeria]

Navneet, 

I checked and it looks like you still have active proposals under your agency account. Please, make sure you withdraw them before closing the agency.

[navneet110]

Hi Valeria, Thanks for your quick responce, please check screenshot I have 2 contract but both already ended.

[AveryO]

Hi Navneet, 

It looks like the agency has already been closed. Please let us know if there is anything else our team can do for you.

[naveenlp]

Hi,

I have the same issue. Please close my agency as I want to start my free lancing account..

Thanks

[JoanneP]

Hi Naveen,

We've closed your agency account for you. Thanks!

[mudassirvu]

Kindy I also want to close my agency now. But it's showing same error. kindly solve issue and close agency.