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aarcoraci
Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
kochubei_valeria
Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111
2ad008f0
Community Member

 

I need to close my agency account "SEO geeks". whenever I try to close my agency account I saw this message In order to close an Agency, please contact customer service. Please help to close the agency account

Hi Aman,

 

Your agency profile has been closed as per your request.

 

Thank you,

~ Luiggi
Upwork
aasishan
Community Member

Hi,
I am also having that issue while closing my agency account.Could you please close my agency account?

Regards

Muhammad Asif

AndreaG
Community Manager
Community Manager

Hi Muhammad,

 

Your Agency has been closed as per your request.

 

~Andrea
Upwork

I have closed all my active proposals, but I can not close my agency!

Hi Artem,

 

Your agency is now closed, if further help is needed let me know. Thank you.

~ Goran
Upwork

Hello,

I want to close my agency account.

Hi Keshav,

 

Could you please reach out to me via PM (click on my name) and confirm which agency you would like our team to close? Thank you.

~ Goran
Upwork

please close the agency. I texted a message 24 hours ago. (both agencies)

Hi Keshav,

 

I`m sorry about the delay with this, I just followed up on your PM with more details. Thank you.

~ Goran
Upwork

Hi  I have the same issue, I cannot close my Agency and I´ve already removed all members and proposals. It says me "Close all open proposals associated with the company" and I dontá have any

g_vasilevski
Retired Team Member
Retired Team Member

Hi Julieta,

 

Looks like you have already closed your agency. If you need any additional help let me know, thank you.

~ Goran
Upwork

Hi dear Valeria, Same story with me I can't close my agenc.

Under 6 months I don't have any open proposals.
my agency name is **Edited for Community Guidelines**

g_vasilevski
Retired Team Member
Retired Team Member

Hi Gevorg,

 

Your agency is now closed, if further help is needed let me know. Thank you.

~ Goran
Upwork

I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawn however I am still getting the same error message when I try to close it. Please assist. Thank you.

AveryO
Community Manager
Community Manager

Hi Tejas, 

I'll go ahead and close your agency account for you as requested. 


~ Avery
Upwork

i tried to close my agency but its not working kindly close it for me

AleksandarD
Community Manager
Community Manager

Hi Aamir,

 

Your agency has been closed as per your request.

 

Thank you.

~ Aleksandar
Upwork

I have same problem

I'm not able to close my account or my agency, it says I have open proposals even though I don't have any open proposals. Can you close my agency and my account ?

 

Thanks

Mahmood,

 

Would you like both your agency and your freelancer account closed?

~ Valeria
Upwork

yes

AveryO
Community Manager
Community Manager

Hi Mahmood, 

 

We checked your account and it looks like this issue needs to be investigated further. Please lodge a ticket with our support team so that we can address this issue.


~ Avery
Upwork

I paid the current billing cycle, removed all members and withdrew the proposals.

But still, it is displaying 'Close all open proposals associated with the company'.

Please guide me in closing the agency.

 

The attachment is the screenshot of the status of my proposals.

Mahayogi, could you please try closing your agency again? Let me know if you still get the same error.

~ Valeria
Upwork
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