Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[aarcoraci]

I'm trying to close the Agency related to my profile and I keep getting the message:

• Close all open proposals associated with the company

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

Thanks !

[jaskaran_dhiran]

hello,

I want to delete my agency.. But there is 0.01$ in account. And i am unable to delete it because i cant withdraw this amount..

Please help

Thanks

[cylver1z]

Hello Jaskaran,

I have escalated your concern. One of our representatives will close your agency shortly. Thank you.

[thesajankumar]

Hi,

I didn't have any active proposal related to my agency account.

But, still I am unable to close my agency account.Please help.

[navneet110]

am having the same issue, All proposals have been withdrawen however I am still getting the same error message when I try to close it. please help 🙂

[kochubei_valeria]

Navneet, 

I checked and it looks like you still have active proposals under your agency account. Please, make sure you withdraw them before closing the agency.

[navneet110]

Hi Valeria, Thanks for your quick responce, please check screenshot I have 2 contract but both already ended.

[AveryO]

Hi Navneet, 

It looks like the agency has already been closed. Please let us know if there is anything else our team can do for you.

[naveenlp]

Hi,

I have the same issue. Please close my agency as I want to start my free lancing account..

Thanks

[JoanneP]

Hi Naveen,

We've closed your agency account for you. Thanks!

[mudassirvu]

Kindy I also want to close my agency now. But it's showing same error. kindly solve issue and close agency.

[AveryO]

Hi Mudassir, 

It looks like you have active candidacies on your agency profile. Please go to your proposals page, and withdraw the active proposals. Once done, please try to close your agency account again. Let me know if the issue persists. 

[manojninave]

Hi Valeria,

I have same issue. I want to close my agency. Can you please close it?

Thanks,

Manoj Ninave

[AveryO]

Hi Manoj, 

Please withdraw all your active candidacies on your agency account by going to your proposals page, and withdrawing the proposals on the active tab. Let us know if you need further assistance.

[manojninave]

Hi
there are no active candidacies in my agency.. I am not able to close
agency..Can you please fix this issue?

[g_vasilevski]

Hi Manoj,

Your agency is now closed, if further help is needed let me know. Thank you.

[manojninave]

Thanks.. Its closed successfully.

[ankita_thakar]

I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawen however I am still getting the same error message when I try to close it.

My upwork email id: **Edited for Community Guidelines**

Please assist. Thank you.

[g_vasilevski]

Hi Ankita,

I just checked your account and was not able to locate any agency that you`re associated with. Are you referring to another account? Please send me a PM (click on my name) with more details and I will assist you further, thank you.

[gchoyal]

hi,

Same issue with my account.

My account attached with 2 agencies - **Edited for community guidelines** When i try to delete, it shows message "Close all open proposals associated with the company" but i have no open praposals.

Thanks

[BojanS]

Hi Girdhari,

Could you please confirm if you're trying to close your account or only Agencies part of it?

Thank you.

[adamsk]

I was unable to close the agency account , I just want to stick with the freelancer account , But i dont have any active proposals on agency account ....any help would be great.

[AleksandarD]

Hi ADAM,

Your agency is now closed.

Thank you.

[harry123450]

Unable to close my agency and getting this error

[AveryO]

Hi Harmeet, 

I apologise for the delay in reaching out to you. I went ahead and shared your account information with the Customer Support Team so that they can look into this and assist you further.

ETA: Hi Harmeet, the team has confirmed that you still have some pending proposals that needs to be withdrawn. Could you please go to your proposals page and withdraw these proposals so that you can close your account? Let us know if you will need further assistance, and our team will assist you further. 

[lissanh9597]

Can you please also remove my agency.
i have the same issue.
i cant remove my agency.
i also close all the proposals !!