Unable to download time tracker on Mac???

[sarah-stimpert]

Hi - 

I had to re-download the Upwork time tracker app on my computer due to a reboot of my system. Anyway, when I drag the downloaded Upwork App to my App tab, I receive this reponse:

"This app is currently not available in your country or region"

I need to work on contracts today and I do not know a way around this? I live in the US and have not previously received this response.

Can anyone help? I've attached a picture to show the exact response I am receiving.

Thanks. 

[LuiggiR]

Hi Sarah,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here.  Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.