Unable to find a way to make a ticket

[#1]

Upwork is really master in hiding the way to make a ticket. Were to make a ticket?

[#2]

Hi Marco,

I’m sorry to learn about the trouble reaching the Upwork Support Team and how you feel about it. To access our support services, it would be best to follow the steps below:

1. Navigate to the Help Center’s navigation bar and select the “Contact Support” option.
2. Choose the “Chat with Upwork” option to initiate a conversation with our chatbot.
3. Type in a question or topic and click “Send.” The chatbot will provide relevant articles related to your question.

We strongly encourage everyone to engage with the chatbot to access the available support options. Asking for assistance directly may not provide sufficient information for the chatbot to be able to assist you appropriately - for example, creating a ticket for you with the right team according to your concern.

- Pradeep