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Angel's avatar
Angel G Community Member

Unable to stop boosting my profile

Even if I click on "stop boosting profile" it automatically turn on again. Could you help me please?

10 REPLIES 10
David's avatar
David S Community Member

Try resetting durations etc to Zero values. Force it to not add them!   

 

(Not a verified solution - Dave)

Samuel's avatar
Samuel W Community Member

Hello, I've been trying to turn off the boost profile option on my upwork profile but anytime I off it it always come back on again 

Vladimir's avatar
Vladimir B Community Member

I can't stop and activate the boost profile option, it just tells me that the profile is already boosted.

 

I've tried logging into Upwork using multiple methods and none of them work.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Vladimir,

 

I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Angel,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Samuel's avatar
Samuel W Community Member

Hello.... please I'm having problem with my profile.. I can't turn off my profile boost

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Samuel,

 

shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Muhammad Sohaib's avatar
Muhammad Sohaib A Community Member

Hello 

 

I started boosting my profile, setting connects per click and total connects, as required. Now, I wanted to change the speciality in the search categories for skills where my profile boost was applicable, but I am not able to switch off the boosting I set up earlier. I switch it off, and try to boost again with the required changes, and it just tells me your profile boosting is already going on. Has anyone faced this problem, or am I doing not doing it right?

 

Also, as a follow up question while I am at it, how helpful is boosting in improving visibilty and getting hired. I initially noticed an significant improvement in "impressions", but lately that is also not showing promising results, even though I received rising talent badge. 

 

Thanks 

 

Sohaib Anwar

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Muhammad,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Muhammad Sohaib's avatar
Muhammad Sohaib A Community Member

Thank you. Appreciate it! 🙂