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» Forums » Support » Unable to upgrade back to Agency Plus
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Alexander's avatar
Alexander A Community Member

Unable to upgrade back to Agency Plus

My credit card run out of money so upwork could not charge it to prolong our Agency Plus subscription.

I fixed the issue and added two more payment methods but the button 'View or Edit Membeship Plan' is simply greyed out so I can't click it.

Please help as we can't work with our clients!

3 REPLIES 3
Andrea's avatar
Andrea G Community Manager

Hi Alexander,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

~Andrea
Arun's avatar
Arun K Community Member

Hi, Same issue was with me after I raised ticket Upwork enable greyed out button within  hours

Alexander's avatar
Alexander A Community Member

Thanks guys. Will hope and wait..

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