Apr 7, 2023 04:27:46 AM by Alexander A
My credit card run out of money so upwork could not charge it to prolong our Agency Plus subscription.
I fixed the issue and added two more payment methods but the button 'View or Edit Membeship Plan' is simply greyed out so I can't click it.
Please help as we can't work with our clients!
Apr 7, 2023 05:29:07 AM by Andrea G
Hi Alexander,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Apr 7, 2023 05:31:16 AM by Arun K
Hi, Same issue was with me after I raised ticket Upwork enable greyed out button within hours