🐈
» Forums » Support » Unable to upgrade back to Agency Plus
Page options
nitalaut
Community Member

Unable to upgrade back to Agency Plus

My credit card run out of money so upwork could not charge it to prolong our Agency Plus subscription.

I fixed the issue and added two more payment methods but the button 'View or Edit Membeship Plan' is simply greyed out so I can't click it.

Please help as we can't work with our clients!

3 REPLIES 3
AndreaG
Community Manager
Community Manager

Hi Alexander,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

~Andrea
Upwork
karun0832
Community Member

Hi, Same issue was with me after I raised ticket Upwork enable greyed out button within  hours

nitalaut
Community Member

Thanks guys. Will hope and wait..

Latest Articles
Featured Topics
Learning Paths