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5bf1fe42
Community Member

Unable to verify phone number for my professional account

Hi there,

 

I'm Unable to verify phone number for my professional account. It's been over 24 hours since i removed that phone number from my personal UpWork account, still not able to proceed ahead.

Greatly appreciate your support. Thanks!

2 REPLIES 2
sofia2008
Community Member

What do you mean by professional account? 

5bf1fe42
Community Member

Hi Sophie,

I need help with my UpWork accounts. I want to use the phone number from my personal freelancer account for my professional hiring account. UpWork only allows one number per account. I deleted the number from my personal account, but I still get an error saying it's associated with another account.

For clarity:

  • Personal account: Created with my personal email for freelancing.
  • Professional account: Created with my company email to hire freelancers.
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