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[#1]

Hello,

I need assistance. I am unable to upgrade to plus and would like to know how. I have entered my Billing information without issue. 

[#2]

Hi Tiffany,

I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.