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6b884e91
Community Member

Upwork Connects

I want to buy connects using my VISA debit card but my card is not accepted.

4 REPLIES 4
PradeepH
Moderator
Moderator

Hi Sameer,

 

Thank you for your message. Could you please contact your card issuing bank to check the available funds and permissions to complete international transactions on your VISA debit card?

 

Thank you,

Pradeep

Upwork

I have also contacted the bank and my VISA card is on for international
transactions, And there are also available funds for transactions.



After adding the card, a payment of 1 dollar is being made which is coming
back in a while and the connects purchases are not being made and the
message of charge failed is being displayed.



You help me to purchase the connects as soon as possible so that I can
avoid the loss.



Thank You!
6b884e91
Community Member

I have also contacted the bank and my VISA card is on for international transactions, And there are also available funds for transactions.

 

After adding the card, a payment of 1 dollar is being made which is coming back in a while and the connects purchases are not being made and the message of charge failed is being displayed.

 

You help me to purchase the connects as soon as possible so that I can avoid the loss.

 

Thank You!

Hi Sameer,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
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