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ce66fe6f
Community Member

Upwork Freelancer No Show

I scheduled and submitted payment for a consultation call for a freelancer who did not show up for our scheduled session. After they did not show up for the session, I canceled the contract, but the app did not allow me to stop payment. I contacted the freelancer to request a refund, and unfortunately, they have not responded. How can I request a refund?

2 REPLIES 2
2c65e059
Community Member

I hope that the Upwork technical support team will be able to assist you. If you don't mind, I'd like to offer you advice as a developer. It's advisable not to engage with extremely inexpensive freelancers, as they often have a high workload and may not have sufficient time to respond to all their clients. Have a nice day.

NikolaS
Moderator
Moderator

Hi Danielle,

 

Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
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