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Riko's avatar
Riko G Community Member

Upwork didn't load Correcly

my upwork page won't open properly, is it just me or does everyone have this problem? how can I fix it? This page with only colliding letters is really annoying and makes it difficult for me to work. Screenshot (141).png

7 REPLIES 7
Joanne's avatar
Joanne P Retired Team Member

Hi Riko,

 

Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to investigate further?

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Screengrab of the issue
  • Additional details that may help us/the team investigate your concern better
~ Joanne
Upwork
Anna's avatar
Anna G Community Member

Hi,

Same issue here for already 2 days. Blocking.

Anna.

Joanne's avatar
Joanne P Retired Team Member

Hi Riko,

 

Thanks for following. I'm sorry it was still not working on your end. I have shared the information you provided to our team. Please allow them to check; one of our agents will update you directly via a support ticket

~ Joanne
Upwork
Nick's avatar
Nick H Community Member

I'm having issues as well ever since yesterdays update to Upwork. When I click a job listing the slide in panel never shows, only the URL changes up top. There are obvious JS errors in console.

 

Update: Fixed by logging out and logging back in

Screenshot 2024-03-17 at 7.01.48 AM.png

Screenshot 2024-03-17 at 7.03.13 AM.png

Luiggi's avatar
Luiggi R Retiring Moderator

Hello Nick,

 

I see that you've already raised a support ticket regarding your concern and one of our agents is already in contact with you. Don't hesitate to follow up with them if you have questions or need further assistance. 

~ Luiggi
Nick's avatar
Nick H Community Member

Not sure what is happening to Upwork but today I see this. Same when I log out and log back in. Same when viewing my profile. 

 

Screenshot 2024-03-21 at 6.53.02 AM.png

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Nick,

 

I'm sorry to learn this is happening to you. Have you tried clearing your browser's cache and cookies? Let us know if the problem persists and we'll gladly assist you further. 

~ Luiggi