Aug 19, 2020 02:44:13 PM by Yousef A
Upwork doesn't want to link with my Payoneer account I called the bank and nothing wrong with my card so could fix that for me.
Aug 19, 2020 03:47:46 PM by Bojan S
Hi Yousef,
Are you trying to add your Payoneer card as a billing method? Could you please clarify the issue you're experiencing so that we can address it accordingly?
Aug 19, 2020 06:21:32 PM by Bojan S
Thank you for following up with additional information, Yousef.
One of our team members will reach out to you directly via a support ticket to assist you with this concern.
Sep 16, 2020 10:29:31 PM by Yousef A
Hello Bojan, The problem still up and I really need someone could help to add my Payoneer account
Sep 17, 2020 12:19:25 AM by Joanne P
Hi Yousef,
I checked your account, and I can confirm that our team reached out to you to assist you regarding your issue with adding your Payoneer account. Please check your ticket number: 29472318 where they have provided more information to you. If you need further assistance, please feel free to click on the option to create a follow-up so our team can assist you. Thanks.
Sep 17, 2020 12:33:19 AM by Yousef A
Sep 17, 2020 02:41:33 AM by Joanne P
One of our team members will reach out and assist you directly via a support ticket, Yousef. Thank you.
Feb 8, 2021 06:20:18 PM by Sydney M
you guys aren't doing anything though. the rest of us would like to see a resolution. that's why he keeps posting here.
Feb 8, 2021 07:49:34 PM by Bojan S
Hi Sydney,
Could you please share more information about the issue you're experiencing so that we can assist you accordingly or have the correct support team assist you?
Thank you.
Mar 15, 2022 03:23:05 AM by Joshua S
Hello, I also have the same issue. Can you please help me? I cannot also connect my Payoneer as my billing method.
Mar 15, 2022 03:58:48 AM by Avery O
Hi Joshua,
Could you please confirm if basic troubleshooting steps such as clearing your cookies or using a different browser doesn't resolve your issue?
Feb 17, 2022 02:52:43 PM by Ozioma Audrey O
I'm having the very same issue
It keeps saying "This source of funds could not be associated with your current account. Please submit a new request using an alternate email address".
Please help me!...
Feb 17, 2022 02:54:33 PM by Ozioma Audrey O
Tried to set up my payoneer account but each time I logged in it keeps saying
"This source of funds could not be associated with your current account. Please submit a new request using an alternate email address".
How can I fix this?
Please help me!...
Feb 17, 2022 03:36:29 PM by Bojan S
Hi Audrey,
One of our agents will reach out to you directly to assist you with this concern.
Thank you!
Aug 7, 2022 09:36:45 AM by Coleene D
Hello. I'm experiencing the same issue. Can you please help me fix this?
Aug 7, 2022 01:48:02 PM by Annie Jane B
Hi Coleene,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
May 30, 2022 02:32:39 PM by Kateryna K
Hi! I have the same problem. I've cleaned cache, cookies, and tried another browser. The email for accounts is the same. Nothing helps.
Aug 12, 2022 11:06:51 AM by Salah U
I have also this issue:
Aug 12, 2022 12:31:27 PM by Andrea G
Hi Salah,
Please know that the name on your Payoneer account must match your verified name on Upwork. Could you please confirm if that is the case and if you're still experiencing issues? Please check out this help article for general information on how to add a Payoneer payment method.
Nov 17, 2022 04:29:36 AM by Naveed A
Unable to associate this funding source with your existing account.
what to do. kindly resolve my issue
Nov 17, 2022 05:11:20 AM by Pradeep H
Hi Naveed,
Thank you for your message. Could you please confirm if your name on the payment method matches the registered name on Upwork?
Thank you,
Pradeep
Feb 10, 2023 03:23:15 AM by Edward Chan Khai Q
Hello. I am also experiencing the same problems.
The error is:
Unable to associate this funding source with your existing account.
I have made sure the name of in my Upwork and Payoneer are the same and I have also cleared the caches and cookies on my browser.