Upwork illegally takes money from your account for an inactive subscription?

[#1]

Hello,

Today upwork took money from my account for a subscription that was canceled a month ago. In my opinion this is illegal. Are you actually entitled to the money taken if the subscription was canceled a month ago? Please check

Best regards.

[#2]

Hi Kinga,

I am sorry to hear about the charge for a canceled subscription. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep