Mar 17, 2023 12:56:43 AM by Kamran A
I did a Job on Upwork, the payment was in review but suddenly it dissapeared. I also did'nt got the payment nor the client's review. The contract is also not shown on my previous work. The contract ended and is showing ended at Jan 1, 1970. Anyone know why?. It's been a month since
Mar 17, 2023 03:28:33 AM by Kamran A
This is another project. I did a project back then a mont ago of 5 dollars. The contract ended but I did'not recieved payment or review. The date is shown ended the contract on Jan 1, 1970.
It is still shown active and paused by upwork
Mar 17, 2023 07:25:21 AM by Pradeep H
Hi Kamran,
Could you please confirm the contract title or ID so that we can look into this further?
Thank you,
Pradeep
Mar 18, 2023 08:08:52 AM by Annie Jane B
Hi Kamran,
Thank you for reaching out. I checked on this contract and it looks like it was canceled hence the funds were returned to the client. Contracts with no earnings will not show on your profile's work history.
Mar 19, 2023 06:20:20 AM Edited Mar 19, 2023 06:21:58 AM by Kamran A
But I completed the work and send payment request. And he ended the contract. The payment was in review and it disappeared. Even after ending contract it was in review. Why?
Mar 19, 2023 12:38:50 PM by Annie Jane B
Hi Kamran,
We highly suggest that you communicate with the client. When our system is unable to charge their payment method, funds will not be released. The client has to resolve the payment issue on their end, then you can request for a bonus payment.