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h_hermoso
Community Member

Upwork support doesn't reply

Hello,

 

It reallty frustating that when you submit a ticket on support it takes days week and you will just get automated response. What happened in the last last years upwork support team is good? 

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Hermes Peter,

 

Thank you for reaching out and I'm sorry if the team weren't able to get back to you sooner. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

~ Arjay
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